Dermatology of North Alabama

Had a wonderful first visit and experience. I had multiple questions. Ms. Amelia answered them all honestly as within the scope of her profession. The front desk, medical assistant, Ms. Amelia, and the check-out personnel were very polite and helpful. I was, however, present when some irritated calls and patients graced their presence. The problems they were agitated about were something that the doctor office simply could only refer them to contact their medicare or insurance about. They simply wouldn’t accept that as so and therefore argued and became very ugly with the staff. The staff was patient and kept their same tone while dealing with the irritated individuals. God bless public service individuals in all fields. I appreciate those that keep a professional attitude and go on with things after such an episode. It’s part of public relations unfortunately and is what makes a good office personnel, great!

Very friendly staff, easy with no paper work to fuss with. The CNP was smart and kind, with my 7 year old. It was the just a great experience all together. Surprised to see a review less than 5 stars here.

Went here in 23 paid with insurance and left. Never got a bill.. late letter…phone call or text! In other words I never heard from them until I received a collection letter that I owed them money! I called and they said they sent out 6 letters! Hmmm never got those letters ..i did get the collection letter …. Beware!

I would not suggest going here they do not know how to work with insurance or how to file a claim with the insurance company after saying they did you will Definitely be Billed for out of pocket charge regardless what insurance you have Be READY TO PAY AND AT AN OVER PRICE ! You can get the same service done at the most expensive office which is now this one for the price without insurance. Bad bad bad ! The kids In here will not know what there doing ! I for one do not want to be a practice patient or someone to be trained on. Go back to school and hire and insurance claim rep. Is the advice I’d give. How you managed to open up with out either is beyond me .

They took very good care with my surgery and follow up.