Blue Huntsville

We came here four years ago and it was nice, they had a spa area downstairs with a locker room, sauna, jet tub, showers, and refreshments. My wife and I decided to come here again for a couples massage, like we had the first time and they had moved upstairs. So no more sauna area or any of that. Also, we wanted couples massages but were put in separate rooms, which isn't a big deal really but don't sell them as couples massages on your website and then your guests get a surprise when they're already there saying that oh no we moved upstairs sorry. I could hear someone running the sink in the next room when I was getting a massage. Four years ago it was great. Today, not so much. Their prices are the same and it isn't the spa experience we wanted. It feels like they cheaped out. I'd look elsewhere.

I'm not sure where to start, so I'll start with the positive. The facial was phenomenal. That's the end of the good. The Massage was TERRIBLE and I mean TERRIBLE! WORST I'VE EVER EVER EVER HAD! I teach massage therapy and I'm telling you, this guy would NOT pass my class. Worst experience ever. My best friends little boy can massage better and he's 4!!! Pitiful! The robes had holes in them, the staff was very loud and didn't seem to care that we were paying a TON of money to be in sessions. People walking up and down the hall clunking LOUD shoes and basically yelling. AWFUL! This was my 1st time to a spa setting because I teach chronic pain therapy. If this is what it's like, I won't go back to another spa. The ONLY reason I gave a 2 was because the facial was very good. Awful waste of money for everything else

The last two times that I have gone for massages, the masseuse (different each time) talked to me. I left knowing too much personal information about them and their problems. It was very unprofessional. Also, the last massage was 90 minutes. I described tension in my neck as the main reason for being there. I was surprised when the 90 minutes came to an end and my neck had not even been touched. I will be finding an alternative spa in Huntsville.

I had a horrible experience at this spa. I called in advance to get the balance on my gift card and was told it was $70 so I made a massage appointment. When I went to check out the very rude receptionist told me the card was not valid for a massage treatment. I used the same card in the past for a massage for me and my husband. I don’t know why today was any different . I offered to pay the $55 that I owed minus the gift card amount and she wouldn’t take my payment. She would not let me speak to the general manager and told me to call him or her Monday so I left and she stole $70 from my credit card. I will not be back to this spa and will pursue getting my money back. I did not authorize a charge to my credit card. I offered payment of the remaining balance after the gift card and she refused it. Thisp incident was ridiculous and very unprofessional for such a supposedly high end establishment.

Relaxing environment for a massage. Paul is my favorite massage therapist. Relaxing music, soft lighting, heated table. I return each month (or more). First, Paul does an assessment, observing the way I'm standing, or favoring one sore knee or hip before he begins. And he asks how I'm doing so he can specialize the massage. Some times he uses hot stones, other times cold therapy, to encourage the tight muscles to relax. His deep tissue massage has increased my flexibility and released trigger points. He educates as he relieves aches and pains, so I can continue the good stretches and healing at home. The spa offers wonderful services and reasonable prices. There are even packages available with monthly massages, treatments and facials.