Coastal Dermatology

Welcoming experience! After a warm greeting and a brief wait, I was taken back to a clean, bright room. I was scheduled for a procedure after having a biopsy on my last visit. Dr Nguyen is very caring and professional. She took her time to explain my options and the pros and cons of each. I felt very comfortable with Dr. Nguyen and she performed the procedure with a gentle touch and great care. My procedure site is healing nicely and I’m happy with the care I received at Coastal Dermatology.

Receptionist is rude and unfriendly. Berating me about the lengthy checking in process when I have been going here for years and within last 12 months. Questioning me like I don’t know my own answers. Telling me to sit down after making me return to counter twice, because there wasn’t room at their huge counter and no one else was there. Didn’t hand back my insurance card. Have had to wait for an extended period to be seen in the past. Dr. Kaplan seems competent, otherwise I’d go elsewhere.

I was a little late due to my error and the office and doctor were helpful in seeing. Everyone was gracious and kind. I really appreciate Dr Nguyen bedside manner. She is so caring and thorough.

We’ve always had a very good experience at Coastal Dermatology. Everything moves along in a timely fashion…my wife and I are both patients and we make appointments back to back….look forward to our next visit. Keep up the good work! John Albert

The staff are very friendly and efficient, and I was extremely impressed by Dr Nguyen. She is an excellent doctor who is knowledgeable and professional. All in all, I had a thoroughly positive experience!