Spa Radiance

This review is for the medspa micropeeling experience. My skin is in poor condition. I don't expect miraculous results. I did expect some kind of improvement, though had nothing...after a big investment. Additionally disappointing and concerning to me was the process. I went to them about this first. My story? There was no followup with the patient (me)....not the day after, the weekafter....anything. There were no digital or paper instructions provided for post-op care. There were two highly experienced providers at the time of the treatment. One was going to be going on leave shortly. The second assured me of her availability. I never heard from a provider. The business manager, and she has been very apologetic and wanting me to say what I need to "right" my experience. I appreciated the free facial, though said the whole experience and zero outcome was a much bigger failure. They've offered other medspa treatments at half price. There is no education..perhaps my skin is not suited for the peels? They already knew about previous fraxel and fraxel-like failures at other places over a period of years. All of this is relayed through the very concerned manager as the third party. She returns with answers. There's no real conversation with those providers directly. The importance of the patient/client relationship and connection is totally lost in their MedSpa business. There is none. I was genuinely sincere in saying that I need someone to really look at the zero results and then speak of what is viable here. $1200 is a lot of money to have spent on a 0000 outcome. How do I know what is really possible here when there's no consult with the actual treatment providers, who supposedly hold the experience, knowledge, and skill? They may be leaving it up to me to accept their 50% off offer, but without the discussion and sense of true engagement on their part, it's a 50% off of a still 0000 result. On the other hand, the facial and front-line staff experiences are excellent! These team members are stellar! They are truly that...A Team! Stephanie, Carol, Erica....and those, whose names will continue to provide me an enjoyable experience. Disappointedly, they project an super favorable image of what's to come upstairs at the MedSpa. They educate with a warmth and enthusiasm that shows how much they love their work and helping us. I wish I could give 10 stars to them! The med-spa experience? There is no team, only disconnect. When my provider went on leave on leave, there was no one picking up the ball.

Mahru gives the best facial in the city! She cares so much about her clients and does a meticulous job. I look forward to seeing her every few months. She is a skin magician.

A friend of mine recommended Spa Radiance 9 years ago after seeing how frustrated I was with the way my skin looked while being treated at another well know Spa in the city. I saw Angelina, and after experiencing my first facial treatment I knew I had found the right place! I received a detailed and customized lesson on my new skin care routine, with each step explained very clearly. It has been 9 years and I still cannot believe how much better my skin looked just within the first six months! To top it off people often comment that I look much younger than my age! Needless to say that feels like heaven to me. Besides the red carpet facial, with my all time favorite esthetician Angelina, I have tried many treatments they offer and know most of the amazing and experienced nurses that work there. For my monthly routine, I choose the super duper facial, followed by a non surgical mini-lift and brow maintenance. Four to five times a year, I go for treatments such as lasers, micro needling or photo facials which are fantastic to help increase collagen production as well as add a wonderful glow to my skin. Most recently, I discovered the benefits of the LED bed therapy which leaves the entire skin of my body soft and silky, and is the most relaxed twenty-minute experience that anyone can have. My college aged daughters are also clients and get their facials from Anastasia, who is very experienced, talented and caring. We all buy our customized skin products there especially our daily sunscreen! The Spa itself is gorgeous and their staff is very friendly. Everybody knows me by my first name and makes me feel as if I’m part of a big family. I give Spa Radiance five stars and so will you!

I've been seeing Mahru for almost two years now and she's completely transformed my skin. She stays on top of the different facials that might work best for my concerns and makes sure that when we do product inventory i'm only purchasing what I need at the time. I never feel any pressure to buy and she's always incredibly knowledgeable on how to best treat my skin concerns. I originally went in for acne, texture and generally keeping a glow for dull skin and she has without a doubt helped me reach all my goals and helped me SUSTAIN them. Would 100% recommend going to her and getting a custom facial to evaluate your needs :)

I absolutely love Spa Radiance! I recently got a facial with Holly and she was so good, she is very sweet and makes you feel comfortable with asking questions if you are not familiarized with professional skin care. She will leave your skin glowing and if you are a fan of hard wax she's your girl! On the medical side of the spa, I can honestly say their nurses are amazing, I do my laser hair removal here and I am so happy with the results.