Advanced Dermatology & Skin Surgery, George Hsieh, M.D.

My 12 year old son had a derm appointment for his acne. After never having met him, or reviewing his charts, this doctor came into the room and started telling us what he was going to put him on, without even knowing what he had been on for meds before. When I questioned this, he got very rude and defensive and it basically escalated into an argument within one minute of the appointment. Then he started to ignore me and ask my son about his medications, and he's only 12 so he had no idea the long names of them. When I interjected to help, the doctor said "DO YOU NOT WANT ME TO TALK TO HIM??!!?" and things never got better. I have never written a bad review of a place before but this doctors arrogance and rudeness prompted me to do so- horrible horrible customer service and bad medical service (recommending a course of care without knowing any background)- highly recommend NOT going to this place. I transferred care to somewhere else with an awesome dermatologist.

If you are a woman, do not see this man because he does not care about you or your concerns or your body and you are worth being seen and heard and listened to! I really don't like leaving negative reviews but I would feel even worse if I didn't warn others of my experience with Dr. Hsieh (pronounced Shay) My concerns were not heard and he constantly talked over me while making it very clear that his "friendship" with the doctors in the community was more important than helping me - I literally left the practice in tears feeling so belittled. Here's the background: I suffer from hormonal facial acne and have been on Spironolactone for 4 years now. One of the big no-nos of being on this medication is that I cannot get pregnant while being on it and I personally do not want to be on hormonal birth control - I have tried two IUDs as well as multiple types of pills and they all mess with my mental well being. I use natural cycle with my oura ring which is an FDA approved form of birth control as well as use condoms with my husband and we have both discussed not wanting anymore kids in the future. I have known about how detrimental it would be if I got pregnant and take it VERY seriously. When I was living in Denver, my doctors worked WITH me and heard my wants and needs and gave me the prescriptions with the agreement of coming in for monthly pregnancy tests. Now that I am in California, I had to find a new Primary Care Doctor who would not feel comfortable with prescribing me the medication unless I took a pregnancy test and made a dermatologist appointment to explore other options of treatment. This was my experience: Dr. Hsieh came in and went straight to telling me there was nothing he can do to "over rule" my PCP and that he was friends with the doctors in the community and relies on their referrals. I tried multiple times to explain to him (while he kept talking over me) that I understood where their concerns were coming from and that I wasn't there for him to "over rule" anyone and if there were other options. His reply: why change something that's clearly working...OR I can always go on birth control or tie my tubes...I'm 31... So he clearly didn't listen or try to understand where I was coming from. And not once did he actually look at my skin and discuss my history (I even brought photos that he didn't look at) to even try and discuss other options. I honestly felt like he just wanted to get me out of there and didn't care to look at or hear my concerns about my skin. I truly believe your skin is just one part of your body as a whole and everything should be considered and worked together. So again, if you are a woman, do not see this man because he does not care about you or your concerns or your body and you are worth being seen and heard and listened to!

Second time I arrived on time for my appointment and everyone else who got here after me goes in first. I waited from 30- and hour. Horrible. Also George, the doctor, is so rude and seems like he hates to deal with people. I’m glad I have the female doctor she’s much nicer!

I had an extremely disappointing visit with Dr. Hsieh recently. Not only was he incredibly rude and condescending throughout the appointment, but he didn't even bother to examine my skin at all. From the moment he entered the room, Dr. Hsieh seemed disinterested and dismissive. He spoke to me in a very demeaning and condescending tone, as if I were a child. It was clear that he had already made up his mind without even looking at my skin. He didn't provide any courses of action I could take to reduce inflammation or give any other recommendations, just a curt dismissal and a prescription handed to me without any explanation. His bedside manner was appalling. Instead of being supportive or empathetic, he made me feel like I was wasting his time. His condescending tone and lack of interest in my concerns were extremely unprofessional. Overall, my experience with Dr. Hsieh was a complete letdown. I left the office feeling frustrated and unheard. I felt as though his only goal with this less than 5 minute appointment was to bill my insurance, send me off with a prescription, and bring me back to charge my insurance again that to get refills. I definitely would not recommend him to anyone seeking compassionate and competent dermatological care.

This clinic is terrible. I made an appointment on 11/27/2024 and my husband made an appointment on 12/13/2024. We went to the clinic on time but were all rejected. What a shameful waste of our time.