Dermatology Institute of Southern California

they had me pay 400 dollars out of pocket to give me a refill of medicine I told them didn’t work and referred me to other medical facilities where doctor’s names they listed didn’t exist and some numbers weren’t even in service. When I called them back to let them know this then they referred me to UCLA who said they needed a referral, I called back this office and they said they don’t do referrals but they’ll “look into it”. Some of the worst care I’ve experienced.

Rude, impertinent, and ridiculous. Book an appointment and be on time to be told that you are late and be scolded like a child. Some kind of God complex going on with a loss of grasp that they are providing a service and that you are the customer. A ridiculous number of texts and calls to remind you of an appointment that they then don't keep. And the procedure was unnecessary anyway! Scammers. Beware.

I would give this practice more than 5 stars if that was an option. I've been going here for years now. They're the nicest group of doctors and front office people you'll ever meet, and Doctor Behroozan is just awesome, both in his surgical skill and bedside manner. It's always a stress free experience without a long wait. Having an online patient portal and being able to confirm appointments via email link instead of phone is great too. Also, a (free!!!) parking lot is a perk in this area for sure.

Just be warned that this company collects your complete insurance info in great detail, thru their online appointment system, and allows you to book an appointment - but doesn’t determine whether they’ll accept your insurance, until you arrive. A woman named Irene said they “don’t have enough staff” to do that. So you could potentially travel there, just to be told they won’t see you. (That’s what happened to us - I booked an appointment for my patient - a week later he took a cab there, but was sent home due to “insurance rejection”). I can’t speak on their services, but it doesn’t seem like a company that’s particularly concerned about customers’ wasted time and inconvenience.

Fantastic experience both times! abscess removal requiring many stitches, painless and quick, very proffesional and great DR