Clara

Truly a welcoming place with friendly staff at your service. The environment is very calm and pleasant. Just everything is on point, its all about great skin and they have the skills to help the bare skin stay healthy with or without makeup. To much to list but I do recommend

I started going to an RN, Mandy to get some of the blemishes frozen off my face. ( Love Mandy!!) I've been going to her a couple years now and am at the maintenance price. I just got a call from the office stating that they have brought in a new doctor and that is my ONLY option for the same service I was getting before only it is now $100 more. I don't appreciate being bullied by spa. If I wanted to go see a dermatologist I would make an appointment with a dermatologist. It looks like Clara now only caters to the wealthy and a blue collar health care worker like myself can no longer afford to have blemishes removed.

Dan's wife, here.... Rush hour traffic made me five minutes late for my 7:50 AM follow up appointment for treating these miserable SK skin growths. I assumed that the odd appointment time included the common arrival time buffer that most medical providers have these days. I brought a pair of shorts to change into since they offered no disposable coverups for the awkwardness of pulling down my pants to expose the affected skin areas on my legs in the first appointment. Mandy arrived in the treatment room and immediately began scolding me, explaining how that five-minute tardiness put her behind for the rest of the day. Yes, I know how compounding late arrivals works. I felt bad and humbly apologized for the delay. But she wouldn’t let it go, repeating twice more about my five-minute offense. I knew that I would not need another 30-minute appointment for this follow-up, likely more like 15 minutes so I thought there was plenty of time. But it turned out unknown to me that my follow up appointment allowed only 10 minutes. It was poor communication ahead of time about these details on their part. And don’t they build client movement time into the logistics of these appointments? Apparently, not. In the recent years that I have been visiting Clara to remove SK’s, the price has increased in hundred-dollar increments. This year’s $350 treatment includes one 30-minute session and a 10 minute follow up appointment six weeks later. That calculates to over $500 an hour for these services. For that cost, the customer service ought to be exemplary and five-minute offenses should be graciously accommodated. I felt demeaned, like I was being rushed and herded like cattle. I will not go back.

I've been coming to Nurse Mandy for a few years. She is always very kind and extremely knowledgeable. She makes the experience easy and fun. She always goes above and beyond to make sure I understand the plan for what we're doing, and the reason why. She's done my botox for a while now and I love it every time. I've never had a single issue or complaint. I highly recommend her to anyone looking for these services.

Mandy is the absolute best at what she does. She is knowledge and helpful for those who are just trying Botox for their first time, or even people (like myself who have been getting it for years) The number one reason I would recommend Mandy, she always recommends the appropriate amount of units for your needs. I have been other places claiming I need way more than what I am comfortable or find necessary to achieve my desired results. Mandy is quick, the process is always painless, and above all, she is a joy to be around. I always look forward to my appointments!