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Dr. Klein and the entire staff are amazing! MD offers the most cutting edge, non-surgical options for skin renewal.
Dr Mraz has treated me both clinically and aesthetically and every time I see her she provides the utmost care. She takes the time to walk through the details, understand my goals, and address my concerns. She has amazing attention to detail and great recommendations. The office staff and nurses are also extremely knowledgeable and kind.
I have been seeing the team here for many years… caring, dedicated, professional, fast and always thinking about what is right for me is just the beginning of how much I love this place. It’s cliche, but I have been getting “brotox” for some time now and no team has made me feel more welcome or comfortable. The office team is great, the billing team is great, the nursing team is great and the doctors are experts and amazing. It feels good to feel good about the health and look of my skin…thank you!!!!!
Modern Dermatology is a wonderful practice! The office is fresh and chic, and the entire staff is always so welcoming. We recently moved back to CT and Dr. Robinson was highly recommended by my dermatologist in Houston. I started seeing her in the midst of the pandemic, and she has been kind, warm and thoughtful in her feedback on my skin treatment plan. I also saw her for my annual skin check, and she made the whole experience very easy and comfortable. I look forward to continue working with her for medical and cosmetic needs!
Note: This review is all based on facts. Parents note that you have to understand your child's skin condition and not rely on this office to guide you correctly. I wanted to believe that some of these reviews were not accurate and I wanted to give this office the benefit of a doubt that there service is better than these reviews. Which is why I am taking the time to leave a review and share our experience. We were looking for a pediatric dermatologist, with some hesitance we decided on seeing Dr. K. After 1st treatment the condition continued to spread. When the office was called to, we received resistance from the staff to fit the child in sooner than the schedule appointment. After insisting we were finally accommodated to confirm that the condition needed medical attention. There should be a system in place to accommodate this situation. Their follow up process needs to be improved. The next red flag was when two prescription items were sent in to the pharmacy with the incorrect instruction on how to use and apply. I queried this at the pharmacy who stated you need to call the doctor since this is the instruction that was given. The instruction sent to the pharmacy and what was said in the doctor office was different. I called the office left a message about this, no one followed up call after a week. Only to here from front desk about an upcoming appointment. Are they only about getting you in the door for the next bill? With this lack of medical attention, I was concerned that my child was not receiving the best care. When I spoke with Dr. K she was very clinical about my concerns only to defend the shortfalls and mistake of her medical team. Rather than being sensitive to the situation, her concern was only to read off the office notes and ignore the prescription mistake and rigidity to accommodate a child’s appointment. Unfortunately, the arrogance of a doctor does not lead to a good practice. These issues lead me to move my child and seek better pediatric care and treatment. Hope this review helps the next parent who is just looking for the best treatment for their child.
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