Facial Mania Med Spa

Had an amazing experience coming in! Atmosphere was clean and friendly! My injector for fillers & Botox named Jez was 100/10!!! He is super knowledgeable and made me feel comfortable and confident. Can’t wait to come back for a facial with Microneedling 😍

I had an appointment for a massage this morning. It was a gift, so I have never been to this location before. I received 2 text messages confirming my appointment time. Neither one of the messages included the address. When I entered “Facial mania spa n hair” into my GPS, it only gave me the option for a location on Jog rd. Being that I am a first time customer, not aware of there being multiple locations, I arrived at the Jog location and waited for them to unlock the doors. I received a call from the congress location at 10:07 alerting me of my appointment. Long story short, I was at the wrong location. The customer service person was not friendly about it, very upsetting. I took the day off to get this massage. I will be writing a review to make sure this does not happen to someone else. **there should be multiple locations available when entering the name into “maps”. I never would’ve written a negative review, if the customer service person was decent. Good customer service goes a long way.

Awesome experience from the front desk to the owner/manager then the ARNP Vicente and his nurse assistant. A+ service and excellent results. Highly recommend. Love my lips now! I don’t even need lipstick to go out the door. Botox as well. My lines are gone!

Cara Did my Hydro Facial, she was professional, knowledgeable. She suggested an extra mask onto my treatment my skin is glowing. I actually got two compliments on my way home. I book my next appointment. You won’t be disappointed.

Wonderful massage and outstanding service. The salt room with the Himalayan salt wall is lovely.