The Luxe Medspa Aesthetics & Bodycare

I don’t like leaving such a low review but I am very unhappy with this company. I ordered a very expensive skincare set from them ($250+) and once a week had gone by with no trace of my order I reached out via email to inquire about my order. No response. The next day I called, with no answer until I had tried 8x and left a voicemail. Finally there was an answer and at that point I was already upset. So I did have an attitude with whoever answered. But I was given attitude right back which only set me off more. All I had wanted to know was when I could expect to see my order and the person kept repeating, “for the 2nd time, for the 4th time, we can cancel and refund your order.” And I kept saying I did not want a refund I simply wanted notice of when it would even ship (why would it take 6 days to even process the order?!) Overall a very unpleasant interaction and I felt the “customer service “ rep was highly unprofessional. I’m still waiting on my order, tho they were quick to take my money-will not be shopping with them again and will be recommending others not to either. Unacceptable service and treatment.

Absolutely amazing experience! I love this place! Casey is amazing in everything that she does! If you need a facial or massage, she’s your girl!

I highly recommend The Luxe Medspa! From the moment you step in, the beautiful and calming ambiance immediately sets the tone for a relaxing experience. Their customer service is exceptional, with every staff member demonstrating professionalism and genuine care for their clients. Working with Jazmin was an absolute pleasure. She went above and beyond to accommodate my schedule, and her caring demeanor and attention to detail made all the difference. If you're looking for a top-notch experience, The Luxe is the place to go!

This was one of the best facials that I have ever gotten! My face feels so refreshed and rejuvenated. Emma was very knowledgeable and gave me great tips on how to better take care of my skin. The ambiance was relaxing and I felt like I was fully able to decompress. I definitely will be coming back!

What a wonderful experience this morning with Emma! My facial was one of the best I’ve ever had and I left feeling refreshed. The products were great, but Emma was the star of the show! I would highly reccomend her.