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Dr. Mauricio J. Castellon
1499 S Harbor City Blvd #301, Melbourne, FL 32901
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Dr. Castellon and staff could not be more accommodating. The results are wonderful and he’s very cognizant of the patient’s wishes and tries to meet the patient’s needs and wants as much as possible. I have referred many patients to Dr. Castellon because as far as I’m concerned he’s the only one to go to. Stellar!!!
First, I’d like to say, Dr. Castellon is a kind person and this review is not about him personally. I went to him for a breast reduction and tummy tuck, because he takes insurance for the breast reduction. My first visit was in the fall of 2021, for a consultation. I was shown a dramatization of the tummy tuck procedure and Dr. C told me he could do the breast reduction and lift without the typical “anchor” scar which usually takes longer to heal. I agreed to the procedures being done at the same time. We ended up not being able to schedule until January 2022, which unfortunately started my insurance over for the year. It wasn’t long before I realized they had not submitted my surgery to my insurance for pre authorization. Also they had the incorrect amount owed by me. To his credit, Dr. C told me he would do my breast reduction for whatever I was quoted as the amount owed by my insurance. After an extremely stressful week, we finally got approval late morning on the day of my surgery. Recovery was brutal as expected, but I was excited to see the results. When the bandages and wraps were removed I was excited to see a flat belly and reduced breast size! However, I immediately noticed flaps of skin hanging over my incision I came to find out are called “dog ears” and can happen after a tummy tuck. I also noticed that the scarring was puckered on my right breast. I was told repeatedly at every post op visit that these anomalies will resolve themselves with time. And to continue wearing my compression garments. Well, I just had my 2.5 year post op visit, and not only are the dog ears and puckered scar still present, the dog ears appear worse. Well, now, Dr. C wants an additional $5000 to fix his plastic surgery job. He also offered an in office procedure for $2000, telling me he’s just charging what it would cost him with no profit on top, explaining to me the cost of the additional surgery or treatment. My opinion is, his expenses aren’t my concern. He should fix what’s not correct.
From the moment I first walked into Dr Castellon surgery center I was greeted with a warm welcome and a very knowledgeable staff. They walked me through each step and answered all of my questions before I asked. Dr Castellon came in and explained how he would address my situation. I had my surgery and it was better than I had hoped. Over all I had the best care that was carried out from beginning to end. My follow up appointment the whole staff was happy for me. I had a wonderful experience and would recommend Dr Castellon to everyone. I’d like to thank everyone in his office for the care and support I was given.
Dr Castellon did my reconstruction after having breast cancer. After the surgery I kept saying how much pain I was in especially the upper back. He told me I just had drawn a bad luck card, the pain was never addressed. When I asked that my records be sent to another surgeon for a second opinion he had added a statement that saying I had admitted to not following all of his orders. This was a total lie. I followed his directions implicitly even adding in massage. I really wonder what he had to hide that he would add such a lie to my records.
Had a breast implant removal and lift December of 2023. After cash $14,000 i expect nothing less than perfect. I have hypergranulation around the nipple area and large divets under the breast. After 1.5 years the staff keeps telling me "oh, it will go away and get better. All they want to do is take pictures. Just keep using the '$100' cream ". It has not gotten better and nobody has even reached out to me to resolve the problem. I will be seeking someone else for a revision in the near future.
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