Cleaver Medical Group Dermatology

I have been going to Cleveland Medical Dermatology and seeing Doctor Weston Waxweiler for about a year now. We have a very good doctor patient relationship. Dr Weston has got a lot of energy that he brings to the table. He's very confident, and very kind. He's the kind of guy that you want on your side. I will continue to see him as a patient as long as he will have me.

Dr. Waxweller is a patient friendly doctor. He explains everything to you and let curious, patients like me watch and ask questions about procedures. I realize he sees many patients, but he remembers personal items you talk about and incorporates them which makes his treatment and diagnosis easier to understand and accept. Would and have recommend him to others.. He is a 10 star doctor!

First time patient with Dr. Cleaver. Was seen by him at his Cumming office. The entire experience was one of the best I’ve had at any medical facility. From preauthorization to office staff to clinical staff, they were highly professional, prompt and friendly. As for Dr. Cleaver, he was calming, explained everything and as far as I can tell, one week out from my procedure, his work is very good. If you need Mohs, I highly recommend Dr. Cleaver.

Dr. Cleaver is one of the most caring and professional physicians I have ever encountered. Additionally, his office staff is friendly and competent. I would never go anywhere else!

I don’t normally post about businesses, but this experience was so unacceptable and unprofessional that I feel compelled to share. About a month ago, I brought my child to Cleaver Dermatology in Cumming. A PA named Matthew examined her but seemed unsure about what the hole on her ear was. That was the first red flag. He decided the plan was to come back in a month for a procedure, but she needed to take antibiotics for two weeks beforehand. I picked up the antibiotics as instructed. The next day, I received a vague voicemail from Matthew saying, “Change of plans,” with no further explanation. I called the office twice seeking clarification but never got a call back. Since I couldn’t get more information, I moved forward with the original plan. I even received a confirmation text for today’s appointment, so I assumed everything was on track. This morning, I called again to confirm the appointment, explaining the entire situation to the receptionist. She assured me that if we were on the schedule, the procedure would happen. I asked her to double-check and provide a quote. She promised to call me back with confirmation, but I never heard back. When we arrived at the office, I still didn’t have a quote or confirmation. After waiting in the less-than-appealing lobby for over an hour (of course, the one time I forgot my phone), we were finally called back. Matthew came into the room, looked puzzled, and said he’d be right back. Twenty minutes later, he returned and informed us it wasn’t a cyst but a pit, meaning they couldn’t perform the procedure and we’d need to go elsewhere. Are you serious?! They had an entire month to figure this out and contact us. Now we’ve lost valuable time to get in with another provider, and my daughter unnecessarily took antibiotics for two weeks—something that should never happen unless absolutely needed. This experience was beyond frustrating and completely avoidable. Please, do yourself a favor and find another dermatologist. While the doctor himself may be competent, this is his business, and it’s run under his control. Sadly, this lack of professionalism reflects poorly on the entire practice.