Aesthetic Anti-Aging Center

I don't understand how or why this lady is still in business and the only reason I gave her a 1 star is because you can't leave a negative 0 star. I advise to LOOK SOMEWHERE ELSE for your spa needs. It's been a few years since I've been here and vowed NEVER to come back. I was just curious to see if she had improved since then but according to you all, she has not. To ALL complaints and concerns on here, I attest that they all are very true! I had same experiences and actually lost $450 and tried to report her to the BBB but they tried to make me go through hoops just to put in a claim, and I told them all they had to do was look at the reviews which was way more than enough to get a claim started but they wouldn't just go by that and me being the impatient person I am, just let it go but she needs to be STOPPED IMMEDIATELY. As for the $450, I figured if she needed to steal my money that badly, because that's exactly what she did, then she must need it more than me. I could have taken her to small claims court but it would have given me greater satisfaction to see her business fail because you don't claim to own a business and yet treat your customers like they are beneath you. She doesn't care about the customers AT ALL. Just tricking you into lining her pockets without putting in the work to earn your money. LOOK ELSEWHERE!!!!!!!!!!

I purchased a massage on Groupon. I tried calling to make an appointment for nearly a month straight and my call was never answered. And I couldn’t leave a voicemail because their voicemail box was ALWAYS full! I notified Groupon MULTIPLE times, asking for a refund as I could never get in touch with this merchant. Giant headache! Groupon wanted me to provide proof of my phone call attempts, which of course I hadn’t saved them never thinking this would be a problem. I did eventually get a refund but boy, it was not easy! DO NOT WASTE YOUR MONEY BUYING A GROUPON from this so called “business”. Pure fraud.

Every time I try to come here for service, I run into a problem. Last year I purchased a massage through Groupon . The problem I ran into when me and my mother was ready to book the number on the facebook page and the door no one ever answers. But one day someone text me from another number saying that the business was close on Monday which is fine , the person had great customer service but once I stated that I would like to book for a massage she then told me that there wouldn’t be anyone there to fulfill my request, and no one could until January , well at that time it was October. Fast forward to January I text the number and the person told me that the owner had death in the family which I totally understand because I too had death in the family that same week. The problem is I keep reaching out trying to get a service and it’s not happening and to make matters worse it’s not like I can get my money back from Groupon . I will not be booking anymore services here ever again due to the lack of communication and the fact that my Groupon ticket can not be used and she said I can use it towards a service when it’s not my fault she didn’t have anyone to do the service. I feel if you know you that you don’t have anyone to give the service then DONT PUT IT ON GROPON .

Owner needs attitude adjustment. Hard to believe this business will grow with the way she treated me. Waste of my time and effort. Look elsewhere where you at least have a chance of your business being appreciated!

The owner is very rude, won’t answer the phone nor return phone calls. She replies via text, what type of business do that? Then she text me & say I can’t use another Groupon because I used one in April & this is Sep. I ask if I can use the coupon that she personally gave me & she doesn’t reply at all. Horrible customer service, that’s prob why she can’t keep massage therapist.