Ascend Wellness

I had an incredibly disappointing experience with Ascend Wellness. From start to finish, their service was marked by misrepresentation, poor communication, and an overall lack of professionalism. First, their advertising and promises completely misrepresented what they actually provide. What was described as a monthly subscription for hormone replacement therapy and labs turned out to be far below expectations, leaving me feeling misled and cheated. Second, their responsiveness was abysmal. I reached out multiple times regarding getting some labs done, and either received a “why do you need labs done?” to no reply or had to wait far longer than what is reasonable. A business that cannot communicate promptly with its customers does not deserve their trust. Finally, they failed to deliver what I paid for. After investing more than $1,000, I expected a monthly service for their monthly subscription. Instead, I got silence and questioned why I thought I needed labs done. For a business who specializes in helping people with hormone issues, their level of “care” could ultimately derail progress, which it did for me. It’s unacceptable to take a customer’s money and fail to meet basic expectations. I strongly advise others to think twice before doing business with Ascend Wellness. There are plenty of companies out there that value honesty, communication, and customer satisfaction—this is not one of them. If you're proposing a full refund, I'm all about it. If not, thats fine. You'll be hearing from the Georgia State Attorney General's Office, regardless.

I’m in the best shape of my life thanks to Ascend Wellness. Nate and Jess have only treated me right and gone over and beyond in my treatment plan care and genuine consistency and support. I’m forever greatful and I’ll only go to their stores for all things health and nutrition. Let’s go 2025!

I finally got a chance to visit this place. Nate and Jessica has done it again! This place is a game changer. I got to check out the cryo chamber, and it was such a great experience. I'm definitely coming back to get a membership 100%. Krista was very welcoming and very informative. Nate and Jessica definitely hires only the most professional staff. I highly recommend this place y'all!!!

Ascend has become one of my favorite facilities in Savannah. I’ve noticed significant results from infrared sauna sessions, and Jessica and her team are always professional, prepared, and friendly. Prices are also extremely reasonable for the quality of service. Would highly recommend!

What a beautiful store! They offer so many great features that Savannah has been lacking. Loved the cryo chamber! Will be back for sure.