Hawaii Dermatology and Plastic Surgery Centers

I always have my appointments on time and never had to wait. I am throughly informed and explained on solutions with recommendations to my reason for my visit. The staff is friendly and have excellent customer service and always makes you feel welcomed. The doctors are very knowledgeable and take the time to get to know you.

Horrible customer service, horrible thoroughness, horrible follow up. Went in for a pilar cyst on my scalp, got cut open in office only for them to say it was too big to perform the excision in office so they sent me to their kailua office (still charged me for cutting me open and for "draining" nothing), their kailua office said they'd get back to me with a surgery appt and its not been nearly 3 months without hearing from them. Called the Hawaii Kai offices and they couldn't remedy or refer to another partner. I called back to speak to billing, they'd transfer me to an empty line that would hang up every single time. Their automated operator can barely transfer you to the right person and when they do, you've already wasted 15-20 minutes of your life. So now I'm stuck with the bill, the cyst on my scalp and time I won't get back.

Jizel is the best by far! I am a NP and was impressed with her knowledge base, the ease to talk to her, and how she really listen and heard me. She offered many different approaches to my issues. I have been to other practices, never have I had this in depth approach and discussion to my concerns. Much Mahalo Jizel!!! YOU rock!!!

Dr. Sarah Howell and staff were very professional, skillful and caring. In office surgical procedure proceeded smoothly and without any pain.

The reception and medical staff were very courteous, friendly and helpful, guiding me through (a little complicated) pre-admission (iPad) paperwork. My doctor (Dr. Howard) was very professional, friendly and approachable. This being my first visit to a dermatologist, I appreciated that he clearly explained what I needed to know about my concerns and treatment. Highly commendable clinic and people.