University Of Iowa Dermatology

While I genuinely appreciate my attending and chose them over another option at Mayo, I find UIHC’s approach to patient care is poor—particularly for those with chronic conditions or patients needing accommodations. Personally, I often feel like a teaching tool for the residents in the derm clinic, which has led to delays in obtaining a conclusive diagnosis and, additionally, harm to my health—being pushed to take a medication I did not feel comfortable with that ended up causing a severe adverse reaction. This seems contrary to the Hippocratic oath to "do no harm." Each visit involves a $50 co-pay, which is significant for a student like me. After seeing residents and students, I often leave with additional follow-up appointments (with additional co-pays of $50) and lingering questions. While I value education, as a student myself, it feels unfair to bear the financial burden while my health becomes a learning experience for others…

I have been a patient at Derm(and other departments ) for several years now. There have been glitches along the way, change in appointments, etc. All of those situations were completely understandable. Things happen on both ends. I've missed appointments, been late, they have canceled, but in the big picture I've received nothing but the best care and advice. From the reception clerks to the nurses to my doctors, Dr. Liu and his staff I've received nothing but excellent care. To err is to be human, it's the response to those situations that speak well for them. Take responsibility, communicate, rebound, make it better, that's been my experience. 95% of my appointments went without a hitch and the other 5% were dealt with professionally, promptly, with care. Thank you Dermatology. R.Smith

After waiting 3 months for an appointment, as the nurse left she told me that I would not see the doctor I had an appointment with but a resident. That would have been fine if the resident was at all any good - she was dismissive of my concerns, did not talk to me about what she thought was going on and at one point just left the room. Then came back with the doctor I should have originally seen and he starts going over the same questions and telling me about all of the prescriptions they are writing but not why and I just wanted to get out of there.

I actually loved the doctor I was seeing but scheduling is a complete joke. I had completed 4 laser tattoo treatments and had to reschedule my 5th appt because I got sick, they told me I couldn’t be rescheduled until Sept of 2022. How is this appropriate to patients who have already established care? I have a friend as well who received one treatment before Christmas and now she can’t have her second appt until May, when they treatments are supposed to be 6 weeks apart. Just take your money elsewhere because it’s going to take years to get things completed with this office.

It's pretty much impossible to get an appointment before your problem already solves itself. There's understandable busy, then there's people who obviously just don't want to work busy. One star is only because there isn't a no-star option.