The Beauty Bar 402

Hate writing bad reviews about local businesses, but was very disappointed in the Beauty Bar’s customer service today. I was given a $100 gift card for Mother’s Day 2 years ago that got misplaced until recently (chaotic toddler mom life). I called to hopefully make a much needed hair appointment and see if they would still honor it, since there is no expiration date on the certificate or on their website that I can find. The front desk checked with the manager who apparently said no. I am really disappointed that they would not honor this or offer even 50%, or anything really. I mean come on - it’s been a little over 2 years, not 5 or 10. And if you are going to put an expiration on your gift certificates, it would be nice to know. Either way, if I were the owner and that was my policy, I would at least offer something. I can tell you that I would be writing a very different review right now. Instead I’m leaving with a bad experience that I’ll be unfortunately sharing anytime BB is brought up and going to call another hair salon to give my business to. Anyway, I hope this isn’t a reflection of this business’ customer service overall and beware if you buy a gift card.

I have been going to the Beauty Bar 402 for my hair styling and now my hair extensions. Cara is super-talented and so personable. I always feel welcome and important when I walk in. I also take advantage of the weight loss options that they offer.

AMAZING WORK. I went to see Hannah Lee this week and I was blown away. I have reddish hair and haven’t done anything to it in a very long time (besides cuts). I was definitely nervous but I put my trust in her and I’m so glad I did. I feel so much more confident and I’ll definitely be coming back. Thank you Hannah!! :)

Went in for a simple blowout and got exactly what I asked for. Not only did Hannah do an incredible job on my hair... She did an incredible job of making me feel welcome. Both are super important. I don’t get my hair done often but whenever I do, I will definitely come back to see Hannah. 💕

Irina does my nails like no other ! I have been going to her for years. Recently I went into the Beauty Bar and had my hair cut and colored. Kelsey is awesome with both cut and color. I always feel fabulous after she does my hair. She's a true gem :)