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Sydney is amazing! She always does a fantastic job and I am officially hooked! I save so much time getting ready in the morning skipping falsies and mascara. Johnny at the front is always a pleasure as well and always does his best to accommodate your schedule. Can’t say enough great things about this place - love my lashes!
After receiving a botched microblading job by Lash Moi, Im trying to remove the ink at this point. The eyebrows were never even and the tip of the left eyebrow ink came off after a few weeks. I told Julie that the tip came off and she told me it would be $200 to get it redone. I just paid close to $1000 and it was less than a month of having the eyebrows. She wanted more money for clearly something that was done incorrectly. She is extremely money hungry! The eyebrows turned a horrible red, so I had laser treatment done for removal. The laser technician said the ink used is cheap and possibly can’t be removed! I called Lash moi to speak to someone on the matter, and their suggestion on a removal. Julie was truly one of the most unprofessional business owners I ever spoken to. I explained to her I was unhappy with the eyebrows and was just looking for a removal at this point. She kept talking over me to where I was unable to speak! I had to ask, were you ever taught to listen to the customer especially as the owner of the business? Clearly she was offended because she was the one who did the treatment. When I was able to tell her my issue I explained the eyebrows were never even, turned an embarrassing red, and how I just want them to be removed. She told me the redness was because I should have had an ash color ink instead of brown. Her as the owner should have knew this! She did the microblading and put an ink on my skin that didn’t match my undertones! Where did she go to school at??? How did she even get a license!!! This is extremely unprofessional and I feel like I was experimented on. I told her paying close to $1000 for micblading I expected quality ink, professional color matching and not to be botched! I asked what is the method on removal? She said I need to get them redone with darker in. I told her I never liked the eyebrows and want them removed! She said laser removal, which I told her did not work. Then she said putting acid or salt on the eyebrows. Acid? what type of acid, where do I go for this treatment? Of course she didn’t know. Salt?? If a laser didn’t work how do you think salt will work? Something she made up off the top of her head. She is crazy! Please ask yourself if dark large tattoos can be removed with a laser why the ink Julie uses cannot? This women is money hungry and doesn’t care about using quality products or the customer! I walk around humiliated with botched unnatural eyebrows this women put in my face! She is a horrible person!
Sydney is AMAZING! I haven’t been able to wear lashes due to allergic reactions and improper installation. Sydney has changed the game for me. I HIGHLY RECOMMEND her. She didn’t take long. She went over everything in detail.
I wrote last year, but can't find it on here and I'm going back tomorrow . I had a wonderful , absolutely a wonderful experience. I got the permanent eyebrows and eyeliner. JULIE did a phenomenal job..very natural look, perfect shape and color. I.highly recommend Lash Moi, Crofton!
Excellent customer service. Knowledgeable and talented professional staff. They promote an atmosphere of comfort and confidence. Very pleased with the various services I have received from getting eyelash extensions, weight loss support, and Medispa treatments.
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