UMass Memorial Cosmetic Surgery Center

Submitted an inquiry online but never received a reponse. So, then I called to see what the flat rate for a consulation would be. After being transferred to several diff depts, no one could give me an answer. I was being reidrected to the beginning again when I finally said forget it. It's a flat rate, why is this such a difficult question to answer? If this is how they operate, forget being a patient there!

I had a procedure done recently - Every single person on my care team was so professional, compassionate and caring! I am very glad I choose to go through UMass.

Face-lift or jowel removal was totally successful. The surgery was impeccable. Recovery from anesthesia was uneventful.. There was minimal pain that was manageable with Tylenol. Recovery was an easy 2 weeks. Six months later there is no evidence of surgery except for my looking 15 years younger.

It seems neither reasonable nor necessary to require my social security number over the phone simply to schedule a consultation. As a brand new potential patient who’s not yet even been to your office, that seemed overly intrusive. I’m happy to provide a credit card if ensuring my appointment is a concern. But my ssn? Too much for an appointment scheduling phone call.

I loved my nose at first but I went back because I began getting a bump and the surgeon dismissed my concern now the tip of my nose broke off from the front of my nose and the bump is bigger please make this right!