Woodcliff Lake Ophthalmology, LLP

I was an established patient at this practice. My September yearly exam was cancelled by them and the next appointment they had was for April, despite them cancelling on me. Today I got a message that my April appointment is now cancelled as well. The receptionist was unhelpful and rude when I called. This is a place to go if you want to NEVER be seen. I’ll be switching doctors today.

Had an emergency. A contact fell out of my eye while at work and I didn’t have a spare.They were the nearest eye doctor they were unwilling to help even though I have a prescription and was willing to pay and even become a patient since I needed to make a new appointment for glasses anyway. This happened to me once before many years ago and the eye doctor was willing to help as it was an emergency. Even though they could have helped me as I have a common prescription. The office also looked very packed and seemed to have a long wait time. I’d go elsewhere there are so many lovely eye doctors. Lost a future patient.

The most frustrating, disappointing experience. It took 3+ weeks of back and forth trying to schedule an appointment even with a referral. It really is such a shame that Dr. Yashar’s secretaries and admins are so ineffective because I have heard such great things about her. I definitely do not recommend.

I requested to see Dr. Yashar but she was away on vacation. As a result I saw the other doctor. I followed Dr. Mendolsons medical advice as she advised. I was dealing with blurred vision. In six months my vision has still not corrected. In addition to unsatisfactory results, the wait at the office is absolutely horrible. When I requested to see Dr. Yashar after she returned from vacation, she passed a message along that I should continue seeing the other doctor. I naturally had to call the office to obtain this message as they did not call me back. I work in the medical field. This office is simply unsatisfactory. Don’t waste your time. Simply put, go elsewhere.

Gross incompetence and medical gaslighting by office staff After experiencing severe visual disturbances, ocular migraine with aura, and other neurological symptoms I reached out to several neuro-opthalmologists to try to get an emergency appointment. I was relieved when I found out I could get an appointment with Dr. Yashar the next day. Unfortunately, my symptoms became too severe and I had to take a trip to the emergency room. I came to the office in WoodCliff Lake for my appointment. The young woman at the front desk told me that my appointment was moved from Dr. Yashar to Dr. Alino. I asked if she was also a neuro-opthalmologist and she assured me she was. I get called into the exam room and was told that Dr. Alino is not a neuro-opthalmologist. I had just cancelled my appointment with Omni Eye Care, with a neuro-opthalmologist, that morning as I was heading out the door to this appointment. I was told that I did not ask for a neuro-opthalmologist. I assured her I did, as I had called only offices with neuro-opthalmology, had only searched neuro-opthalmologists with my insurance, and had just cancelled an appointment with another neuro-opthalmologist to come to this practice. Then she insisted that she was on the call, and that I did not. I asked the office manager if calls are recorded, conveniently they are not. This is medical gaslighting. Not only was I not seen by a provider after an emergency, I was treated like I did not know what I was talking about (I've been in healthcare for over 10 years). This was complete gross incompetence by medical staff. Dr. Yashar and Dr. Alino might be great providers, I would not know as I did not get to see them. But their office staff most definitely needs training. They have left a patient in an urgent position with no path of recourse. I will be contacting the Department of Health for the State of NJ.