StudioMD

Appointments are easy to book, the laser they use on me is high quality. The receptionist are consistently very professional and never have I been “walked-in” on. I’ve even had no trouble booking same-day. Daniela has great bed side manners and the location is super convenient!

The laser worked so no complaints there, but the level of customer service is absolutely awful. Made me wait upwards of 30 minutes *in the hallway* for not one, but *two* appointments. Zero apology. In fact they seemed angry that I was upset. Will not be going back.

Beware of shady business practices here. Despite the terms on Groupon about re-purchase of deals, once you make the appointment and get there, they will do a 180 and insist that they have a separate policy against this to get you to pay more directly. They admitted my purchases were perfectly in accordance with the terms on Groupon. They themselves know of the discrepancy between what’s listed on Groupon and what they supposedly practice—yet rather than make necessary updates, they instead take advantage of it and pry money from you with no regard to the inconvenience caused or the unethical nature of it all. I took time and money to make it to the appointment today only to be told by Daniella, what was in essence—pay up or cancel—with no apology or remorse, just attitude. How disappointed I was in her! I thought I’d be a repeat customer, but surely won’t be coming to her/this business and recommend others to stay away as well. Integrity is so important—you want to be able to trust your practitioner with invasive dangerous procedure in sensitive areas.

Lora is a fantastic aesthetician. Answered all questions and took the best care. Give this place a shot if you are looking for quality service.

Best laser hair removal experience I have come across, pain free and effective. The service is outstanding! Valentina did such a great job, she is a sweetheart and so knowledgeable. I signed up for a package right after my first experience. Highly recommended!