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Would give a zero if I could. The office staff is wonderful and helpful. Both me and my teenage daughter had an appt. First of all, the med assistant told my daughter the best way to help with her dry skin is not to shower so often. I looked at her like she was crazy. It’s one thing to tell her to use cooler water. But not to shower often. Dr Fox was rushing, he didn’t look at the chart. Cracked jokes and never asked what we were there for. He fat shamed my daughter. Made her feel very uncomfortable. I didn’t have enough time to ask him to look at my other issues. It was just a horrible experience and my daughter cried all the way home about how she was treated. Never going back.
My experience there was phenomenal as everyone was professional & personable. Dr. Fox was knowledgeable, yet friendly & kind. His assistant was also very helpful to me. Although parking presented an initial challenge, my very good experience there soon overcame any parking difficulties. I am therefore posting FIVE stars for this office.
Very bad experience with this office. I made an appointment a month ago, came back from a trip and was heading to my appointment. When I got there I was told my appointment had been canceled and the receptionist told me they call yesterday and left a message saying that the appointment will be canceled because the dr wouldn’t be available. Firstly, they noted the wrong number for me. Wasted a whole hour driving to their office to no appointment. The guy at the desk even confirmed a second number that was correct for me but called the wrong number they took. The funny part was I have to wait until December to see the dr.
Staff was very nice, Dr. Fox also. Only complaint that I have is that the injection fillers price is getting higher every time I come here. .
I have never forgotten my experience with Dr. Fox. I received fraxel laser about 8 years ago and whereas it turned out very well everything else was a turn off. The man had dirt under his fingernails. It was disgusting. He was entirely dismissive and rude to the female staff and when I (female) would ask questions, he would respond to my father. Right when I was about to get surgery, a group of students came in and at the last minute he said "you don't mind if they watch, do you"? Some advanced noticed would have been nice. My mom (75) went in last year for a check up and he tried to hard sell her on laser surgery. This man doesn't seem to like or respect women. My Father used him to remove basel cells and he even commented how curt he was to a young nurse there. Seems to have a large ego and issue with women. My Dad agreed not to see him anymore.
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