Dr. Navin Arora, DO, FAAD

Great experience with Dr. Aurora but the practice just lost me as a patient. The front desk/administrative/billing staff are the absolute WORST! Checking in for an appointment in October 2024 I received bills for August and September. I asked why the bills had not been provided prior to my October visit and was told “I’m not sure” . In November a prescription was processed that I had not completed prior bloodwork/testing for nor was I interested in receiving which is why I had not proceeded with the bloodwork. On January 10th 2025 I received a call to confirm my appointment on January 13, with no mention of new policies. When I arrived for my appointment I was given new policies to sign and one of them included having a credit card a file. The staff acted as if my appointment would be canceled had I not signed the authorization and provide a card at that moment. So I provided card information, on January 16th I received a charge with no bill or explanation. I called the office on January 17th inquiring about the charge and Julia said she has no idea what I was charged for and the billing department charged me and I should call them. Why would I need to call the billing department that isn’t located in the office where I see the doctor and where I provided my card information. I asked to speak to Practice Manager and/or speak to Dr. Aurora (the owner of the practice) and Julia explicitly denied my request. I don’t know what kind of shady billing practices are going on but I will not continue to patronize a business that thinks it’s acceptable to bill someone without any prior notice or a breakdown of charges.

This doctor has to be the best provider I have ever been treated by. The way he takes his time and listens to your complaints and worries is bar none. Dr. Arora gives you a sense of family without even trying. He is truly a wonderful person and shows you that he treats his patient with respects and without a sense that you are just a number. I am truly truly grateful for Dr. Arora for his treatment and bedside manner.

This doctor knows and understands all different skin types..he is reliable and professional and a good listener 🙂he is all about solving your problems.

Nice service that did amazing work. The doctor is very helpful.

Dr. Navin Arora is excellent! He is an attentive, understanding, and knowledgeable doctor. His office is clean, modern, and stylish. I never felt like he was pushing a product or service, but instead would make recommendations and check in with me to listen to my opinion. I would recommend him to anyone for anything dermatology related! His office staff is very nice as well.