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Dermatologic Surgery of the Carolinas
15830 Ballantyne Medical Pl #225, Charlotte, NC 28277
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Dr Clark, his assistant Tiffany and everyone at this office are amazing. I had Mohs Surgery yesterday and I can't say enough positive things about Dr Clark. From his knowledge to his bed side manner, he is absolutely the Dr to go see. I was in pain last night and I was able to talk to him and he gave me suggestions. Cancer in itself is scary but they completely put your mind at ease. I hope to never have to see them again in a professional manner but if I do, I wouldn't go anywhere else. Thank you Dr Clark and Tiffany for taking such great care of me.
Dr Clark did my third WLE in a year. The first surgery left lots of scarring so I decided to change surgeons because this one was on my face. He had the most gentle hands and caring bedside manner along with his fiery funny and wonderful nurse. I pray I never have to have another one but if I do I will definitely be coming back to him. Please see the picture attached the first picture was 2 days post-surgery, the second picture was one week post surgery and the third picture was taken last night with a few days less than a month of the surgery and it's healing beautifully. Highly recommend this practice.
Dr Clark is professional, he did a procedure on my scalp and I felt no pain and my recovery was quick. Dr. Clarks billing staff are terrible. I had to pay for the procedure ahead of time which I did. After my insurance paid their part I found I was over charged by $140.00. When I contacted the billing department, they knew I had over paid and by how much. They said they would make the refund, "It would take a few minutes". I knew that meant a week or two. I called back 3 weeks later and had to leave a message. My feeling is if I did not catch the error the practice would have not contacted me about an overpayment. I am extremely disappointed I left my first message with the billing department on January 28th and was called back on January 29th. I followed up on February 17th due to no refund received. I received no call back. I called and left a message again for the billing department to call me on February 20th. As you can guess, I did not receive a callback or refund. I called again on February 25th and hit prompt 3 for appointment rescheduling, someone answered right away. I explained the problem, that person contacted billing and then said she would transfer me to them and I got the same message, "Please Leave A Message And We Will Call You Back". Not great customer service!!
Dr. Lane removed a dime sized cancer from my right hand and had to sew many stitches to close the wound. The man is a master surgeon. In 2 months time the wound has healed completely and I have no scar! It’s amazing to me but if I didn’t know where the surgery was I wouldn’t be able to see it. When I hold my hand out to show people they can’t see where the cancer was on my hand. I have to point it out then hold my hand in cross lighting before they can find it. Amazing skill and the staff are equally amazing people. I highly recommend!!
Had surgery in May (near eye) - and another mid-August (nose). Dr. Clark and Briana were absolutely terrific both times. Recommend.
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