Bella Lago Salon & Skincare

I recently had my second visit with Stephanie at Bella Lago Salon in Mooresville, and I am thrilled with the results. Last week, we focused on a base color, and during today’s session, I opted for all-over highlights. Stephanie is a highly knowledgeable color expert and stylist, and I’m very pleased with the outcome. Additionally, I appreciated the way she styled my hair. Overall, the cut and color turned out perfect! 💫 Beyond happy!!!

I was really looking forward to splurging on a haircut from a professional stylist that enjoys cutting thick/long hair. My stylist was a bit rough and seemed to be annoyed by my thick hair. I paid a lot more than I normally do for haircuts and I was expecting to love it and actually feel like I got a haircut. I felt like my hair pretty much looked the same. I had a picture for inspiration and my stylist commented "just like the picture" when she was done. I honestly didn't think she was finished and surprised that she did it all so quickly...it almost seemed like she was over it and wanted to do the least amount of work for the highest charge. I won't be back again. I'm disappointed. Below is a photo of the inspiration I showed her and how my hair actually looked (in purple shirt.)

The truth is I am very dissatisfied with the work of the injector since the results were not as expected when normally it is not like that, apart from that I had to pay more money than I usually pay for my procedures, they did not put my score in my app as they usually do in other places, I experimented with this place since I am new in the area and I would definitely not go back, I made my complaint hoping that they would correct the areas with which I was dissatisfied and the only thing I received back was an ampoule that has nothing to do with the procedure and a bonus of 10 dollars after having paid more than 800, the truth is I do not recommend this place for procedures like these, I am very dissatisfied with the injectologist.

The staff here is extremely rude. I texted and emailed them to reschedule my appointment. They left me a nasty voicemail saying that they did not get it and I hadn't signed up for texts and they do not read their emails. I got the text from them reminding me of my appointment perfectly fine and responded to that text. I do not think they know how to work their own client communication system. Their first response was to blast me for the no show which I would never do! They also do not let you add a tip for your stylist on your credit card. Cash only and no opportunity to Venmo either. Cash machine there charges you for transactions. Will not be back

Friendly staff with top of the line hair styling by Denise. Always a Great Experience!!