Centerville Clinics - Bentleyville Family Practice Center

First time going here very friendly atmosphere down to earth hope this continues in future appointments

I do not recommend. Take a month to get results of heart monitor...I had to call them. Then ended up with a UTI and went to med express...then got bit by a spider...went back to centerville..they prescribed meds for a tick bite...test came back negative for lyme...then ended up with Blood in my pee and bad cramping again...so made another appointment with Centerville...they made it with the incorrect office...so they rescheduled the appointment...I get there, they just had me pee in a cup and the Doctor wouldn't even see me...told me she wished I made an appointment so we could talk...I DID make an appointment which is why I was there. She told me if they don't call me then the results were clear. I asked her what if I'm still having these symptoms? She pretty much just shrugged her shoulders at me and said to make another appointment...that she probably wouldn't even see me for so...save your time and health. Do not go here. You are just a number to them to push through and throw meds at.

I had a scheduled physical for 8:45am. I arrived shortly after 8:20am and was taken back- I realized I left my paperwork needed on my table (I live on the street parallel to the back of the office- 1.5 minute drive IF there’s traffic) at 8:35am I had someone getting the papers. I was kicked out of that visit by 8:40am - told I had to reschedule due to the doctor being busy. Now I could understand had I ran past my appointment time, but it wasn’t even my scheduled time when I walked out of the office. Michelle the MA was extremely rude to me during the visit, and I overheard her badmouthing me at the nursing desk, as well as making jokes at my expense. If I could leave 0 stars, I would.

Everything overall has been great at the clinics. From a PCP, dental, and mental health standpoint there has never been an issue getting an appointment or any problems at the office. On a few occasions the wait times were a bit much but it is a clinic and when you have specialty doctors only seeing patients certain days it’s to be expected. Calling in refill requests for prescriptions can take a day or two but knowing that makes it easy to get it handled. Love the clinic though!

The staff are very kind and helpful. I didnt wait very long yo see Dr Danielle Zachar is an amazing doctor who actually listens and spends time with her patients. The staff are just as wonderful. I definitely recommend them.