Meadville Dermatology and Skin Surgery Institute

This morning I had mohs surgery performed. The staff was curtious and professional. Doctor Hakeem Sam was excellent. Overall a good experiance. Would recomend.

Sarah L will submit bills for extra services she did not perform. My last appointment wasn’t even a real appointment and she still submitted for stuff not even discussed since we only discussed one thing, The worst medical professional I have ever been to. My appointments are constantly late. My appointment today was 1:30 but they call me back didn’t to the room until 2:20. My previous appointment was 1.5 hours behind. If you’re 1 minute late they will remind you about the late policy. I think Sarah should really find a way to manage time so she isn’t constantly behind on appointments. The level of professionalism stopped for me after the receptionist and one of the other assistants.

I called for an appointment last week. I was a returning patient although had not been there for a couple (?) of yrs due to covid. But now I want to be checked. I was told that it had been 3 yrs in August so now I was considered a new patient....and the wait time was one year!!! You have got to be kidding. Very unhappy with that. Told her forget it. It is just ridiculous. They are lucky I gave them one star 🤬🤬🤬

The staff was very helpful and friendly. Dr Kinneston treated me and he was awesome. Treated me and took care of all of my needs. Answered all of my questions and was very kind and compassionate. Dr Sarah treated my wife and she was thorough, competent and made recommendations for future time in the sun. We highly recommend both Doctors.

When I needed to find a local in-network Dermatologist, I scheduled an appointment with Meadville Dermatology. Because I was a new patient, without immediate need, it was a six month wait. Upon arrival, I was presented with paperwork indicating that I would be charged for professional services and facility fees. I agreed, assuming this would probably mean an additional $30 charge. As I waited in the examining room for the doctor, I recall being impressed by the decor and I wondered about the costs associated. Throughout my consultation, the doctor was thorough and the staff were professional. I was out of the building in less than 30 minutes after arriving, pleased with the appointment. Weeks later, I was surprised when I received the bill to find a $272.87 charge for professional services and $338 charge for facility use. When I called to speak with Meadville Medical Center about the bill, I was referred to a manager. When I expressed concern about the costs, I was told that it takes a lot of money to operate the facility and the doctor merely provides services in the building, so I was charged for use of the room. When I explained that I only sat in the room and was finished in less than 30 minutes from start to finish, she simply said that is the fee for using the facilities and I was reminded that I signed the agreement. I explained that if I had been told explicitly in the agreement that I would incur a $338 fee for sitting in the examining room, I would have rescheduled with another facility. When I asked if she would choose to leave an appointment being given that information, she was unable to respond. Patients should be fully aware of the charges they will receive before services are rendered. In speaking with others, I have since learned that they experienced the same situation and were unhappy with the facility charges (not professional services) but embarrassed by their agreement. I am posting this as a reminder to investigate your options and ask questions prior to services rendered. If I would’ve been better informed, I would’ve made a different choice, not because of the professional, but rather, the associated facility.