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The cashier checked with me that I knew what I was buying/that I was buying an appropriate product when I picked up a bottle of clear developer earlier today. I do, but I appreciate that she checked with me. Sorry I didn't get her name, but she's probably saved people a lot of grief! Gotta appreciate that.
I went into the store just looking for glue and nails and Audrey was so kind to share with me what she does to get her glue on nails to last long. She got me all of the supplies I needed and even wrote down the steps as to what I need to do! The employees r very nice and helpful 💅🏼
Customer service was not great. The associate did not show interest in helping me. I asked her few questions and she didn't move from the chair she was sitting near cash register. She was just agreeing with me. Retail can be a pain especially holiday times, but not all people are a pain. Treat your employees right so they can show that to the customers.
Every time I go to this location, the staff goes above and beyond to help me find what I’m looking for. They were very helpful , in helping me prepare for my state board exam.
They have some great products and nice staff, but they constantly close at random times and reopen later in the day. There’s no way to know on any given day if they’ll actually be open at the times stated on their normal website hours. I’m sitting in the parking lot at 1:53PM on a Saturday and they are closed with a sign on the door. This makes no sense. Hire more staff.
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