Pinnacle Dermatology - Brentwood/Nolensville

Dr canceled my appointment 2 times in the last 3 weeks. Treatment didn’t work at all and still had to pay. Office looks like it’s from the 70s - super old and crusty. Don’t go.

Dr. Nord is helping me to feel good about my skin and myself. She listens to my concerns and checks issues very thoroughly. I finally feel like my skin is on the right track. Everyone in the office is so nice and very helpful.

Had appt today for my yearly skin check. Leighton was professional and very easy to talk to. The office staff very nice. I had read some reviews that made me feel a bit unsure, but so far I ( family) will return.

FYI Do not, I repeat DO NOT pay cash for your co-payment ! I received a bill for a 10.00 co-payment that I know I paid cash for so I called and talked to a nice girl that said to ignore the email because I owe nothing. Again I got another email, so I called again and someone there said that I said that my Insurance would pay for that...(NOT True) I have to pay a co-payment of $10.00 at every appointment every where I go for years, so someone there is lying. Be careful with your cash. I will not be going back there.

Made an appointment a month ago, called to confirm, showed up this morning and was told a referral is needed. Asked why I was not informed and was told they just saw it. Very unprofessional as I wasted half of my day and my child missed the activities due to this appointment. Seems like no one cares about patient well being. Would not go back and do not recommend as they had enough time to inform me especially when I called days prior to confirm the time