Dallas Family Medical & Aesthetics

I recently visited Dr. Reishen’s office for personalized primary care services, and overall, my experience was positive. With a private parking lot that offers plenty of parking, the office is located on the second floor and easily accessible. Dr. Reishen was wonderful—very pleasant and attentive throughout my appointment. They took the time to listen to my concerns and provided a clear explanation of potential plan of care options. My consultation for Biote was particularly informative. It was presented as a potential treatment but not the only option, which I appreciated. I’m giving four stars due to some issues with communication and the front office staff. The person at the front desk was sweet but seemed new and initially couldn’t locate the correct paperwork for me to complete. Once found, I noticed the paperwork stated that I needed to bring recent labs for Dr. Reishen to review and that the consultation fee was $150—none of this information was communicated when I booked the appointment. When I asked about the consult fee, I was told the consultation was actually free. After I left the appointment, the front desk called to inform me they forgot to collect the $150 payment for the Biote labs and that the labs wouldn’t be sent for processing until the payment was made. While I appreciate the care and professionalism of Dr. Reishen, better communication and clarity from the office staff would improve the overall experience.

Dr. Julie Reihsen is one of the best doctors ever!! I have seen her shortly after moving to Texas. She is a very caring doctor with a superb bedside manner. A++++++++ Doctor!!

Had my annual physical and when getting the lab results the person on the phone could not explain the results to me and said the doctor will be giving me a call to explain… it’s been over a week and I have not gotten a call. & when I try to call I get the voicemail. I ended up googling the results … Also mentioned multiple different weight loss drugs during the appointment when I am barely over weight by medical standard. The staff was friendly and nice but I don’t feel I was really taken care of.

Please save yourself a ton of stress and poor medical care. Avoid this practice 100%. If they paid as much attention to patient care as they did trying to sell services to you it would probably help. Always turning staff members should have been a clue of the type of person this doctor is.

I am a middle-aged man, terrified of giving blood…this office and the staff are amazing! You feel welcome the minute you walk in and they care about you even if you're a new patient. If your nervous about going to see the doctor - this place is for you. The staff and Dr. Reihsen are fantastic and make you feel comfortable! You'll feel better if you just go and stop putting off that physical! I do!