My Spa & Laser Center

My spa expects grace and understanding when they cancel on you and when they are running late. You will not get the same treatment when you have to reschedule. Their policies are unreasonable. They have cancelled multiple appointments with little warning and they are often very late to appointments. This happened frequently. In addition, if you reschedule an appointment they will charge you a full session and no refunds. I suggest you read your policy before purchasing any of their treatments. My recommendation to My Spa, is to reevaluate your policy if you would like for your customers to have a better experience.

Awesome place! Phenomenal staff! Excellent work! Had a couple of IPLs done and could not be happier. As an old guy, I do have to say that you have to listen to them, do the treatment and then follow their plan. Wait, did I say listen to them! Of course, they know their stuff and get sensational results!

Im 59 1/2 and my treatments have made a major improvement on my skin. The truth is you have to dedicate to going to all the treatments to see these amazing results! They make me want to finish!! We highly recommend My Spa Forney. As a business owner it hard to take time and these ladies have been amazing. Very customized for my aging, bad skin and I can't wait for my 3rd treatment tomorrow! Thanks Lisa and Chrissy!!

I relocated six years ago and I drive a little over three hours to use this spa. Tried several different places near me and there's no comparison. The staff is incredible. They are knowledgeable and pleasant. My Spa's pricing is very reasonable as well. Have been seeing Lisa for laser and injections for about ten years and can't say enough good things about her. Very talented.

This Spa is a scam . I paid on Groupon for 6 sessions. I went to the 1st two sessions with no issue. I even did tip the lady . My 3rd session was supposed to be the week of Thanksgiving, so i called 3 days before to reschedule and told the lady i was gonna call back to set up a date since i wasn’t too sure of my availability. We set up a date and the day i was supposed to go , it raining very hard ,so couldn’t make it . I called them that day to let l them know but no one picked up. I call again the following business day to make my appointment And the lady is telling me it will be my last (6th session). I tried to explain to her the whole story but talked to me like it was for free I was going there .she said i had 2 “no shows” And based on their “policies “ It is like i was being seen. Even though , it is still not fair because 2 complete sessions And 2 incomplete sessions are 4 sessions The lady kept telling me it will be last session in the most rude and unprofessional way. I paid for 6 sessions at the Rockwall office , they told me Rockwall doesn’t exist anymore and it is now Forney. Okay , fine I only do 2 sessions out of 6 and you tell me i only have 1 session left. You guys are a scam then !