Cosmo Prof

I agree with some of the staff being rude and overly opinionated and they also use scare tactics to try and sell more products and really push the store credit card even after you decline. I have only ever been to the Bristol location and it seems to just get worse every time I go in. I hate to order everything online but I like going to the store but it’s really not worth the headache you leave with.

Worst place ever absolutely rude. Sounds like woman with glasses and curly hair has a record for poor reviews as you see below. Highly highly advise against her and this place. Flipping idiot after what all she called me. Literally cursing at me on sidewalk! Funny I just went t in for dang refund but no this woman has issues! Line needs help if she actually had an ounce of business class to her but by far does not! Completely disrespectful to others. Cussed out someone on sidewalk

Haven't been in yet, I have the courage to dish it right back to them in the same manner they treat me, but super f'n nice - we'll see how this goes. Looking forward to it. Thanks! 😊

Honestly disgusting how they treat people. Blonde girl at the desk was rude and condescending and made fun of the way I looked while laughing. Automatically assumed I wasn’t license and told me to leave yet sold products to a teen girl without asking for one? Was excited to move to an area with actual supplies but if this is how they treat people I’d rather order online and wait a week. Save your money.

Wanted in to find hair products for my biracial daughter. Walked in and was asked if I had a license. I responded no and was quickly told I could not shop in the store. Didnt know you had to have a license to buy shampoo or other hair products. Even if I decide to get a license, I will never shop in this store and I do alot of hair! Never again! Sally's will always have you beat because they know friendly customer service!