HorizonView Health

I recently started seeing Allison Rickman after my doctor left and she is so sweet and knowledgeable. Highly recommend! Everyone on this team is great!

I originally came to Horizon Health for their medical weight loss program and learned so much in 12 weeks. The front office staff are friendly & efficient. The providers you see while part of the 12 week program are all fantastic. Since I was so happy with care provided, I made an appointment for PCP. I have been happy with the care I have received from them.

I was a patient of a ARNP that has since left this clinic and when they transferred me to a new provider to manage my medication and provide ongoing mental health support, I was rushed by the provider, Karl Fjellstad, literally not 5 minutes of his time, for this reason I requested that my bill be adjusted to a lower time frame billed, that was denied by Sara Cellini operations manager. I was judged verbally over a phone conversation and in messages by the medical assistant Yvette Brandt, who was extremely inappropriate on several occasions and when I approached the clinic and operations managers about this they did nothing about it. The “standard of practice” at this clinic is very poor. I will never go back. They should really be ashamed of themselves! And, I work in healthcare. Mostly assisting patients who need financial support for medical expenses and treatment. Most of my patients come in, in the most horrific conditions and seeking not only medical care but mental health care as well. I would never treat someone who is in a fragile vulnerable state the way that I have been treated at Horizonview. Just a reminder that not all providers listen to patients needs, or treat them with the dignity and respect that we are entitled to.

I have been coming to Horizon View Health for several years now, and I have nothing but good things to say about Doctor Baker and his gang! From the front office staff, all the way back to his Medical Assistants, Doctor Baker's got a really great staff! There is one Medical Assistant in particular that I'd like to recognize, and her name is Deanna. She has worked tirelessly on getting prior authorizations from my insurance for my medications, and I have dealt with my new (more expensive) insurance... she gets a "GOLD Star" in my book!! The reason for my post today, was because I had an appointment with Doctor Baker on Tuesday, and Deanna checked me in, and as we were talking, she scolded me for doing something that I shouldn't be doing, and we both just laughed, but I had the BEST laugh I've had since my good friends from back home moved away a couple years ago. I went in there to check my A1C, and I walked out of there feeling Great!! The personal relationships that Horizon View Health employees build with their patients, it's not just special, it's individual to each patient and this allows the patients to feel so comfortable and free enough.... to just laugh out loud!

I was seeing Dr. Bruce Baker as a primary and he documented things incorrectly in my visit notes. He told me to just stop taking a medication before starting a new one rather than wean off of it, which he stated differently in the visit notes. He also documented that I had said something which I had NOT. I have visited him three times and everytime I left I have felt completely disregarded and after reviewing the notes, gaslit. Documenting things incorrectly in a medical practice is negligent and can be dangerous. He does not seem compassionate or like he is listening at all. He is not a good doctor.