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PREVA Aesthetics
760 Garden View Ct Suite 100, Encinitas, CA 92024
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I have been going to Preva to see Tori for 6 month now and she has absolutely transformed my face and fine lines and aging. She always makes sure I am comfortable for any procedure and I love the guidance she provides to make sure I can achieve my goals when it comes to my face/skin.
Preva is a beautiful place on the outside, but I don’t feel like they truly care about their patients. I went in for Botox after having it done twice before at another clinic just to see what the hype was about. I just felt like a complete upsell opportunity. Michelle recommended sculptra, and when I recently went to another med spa, they told me they wouldn’t recommend that until my mid 30’s given my skin and its current condition. She also tried chatting with me about filler, etc. I understand that people go to med spas for a bunch of preventative treatments and to change their appearance but I don’t think it’s necessary to constantly upsell and potentially make people second guess what they need to do to their face. I have no intention of changing my appearance with filler and such. I can’t recall if I filled out an interest form for other treatments (if I did, I did not check that I was interested in anything else as I had no idea what Sculptra even was before my appt), but it might be a good idea to implement that and ask clients if they even want to discuss additional treatments before barraging them with options.
I went to see Torri for a facial balancing consult and treatment plan. She was so friendly and sweet and boy is she talented! I ended up with zero bruising after my filler! She ended up turning me into a Dysport convert and went above and beyond to make sure I was comfortable and relaxed as I tend to get super woozy with needles. She took her time to really understand what my goals were and drafted a great treatment plan for me. Can’t wait for my next session!
Was recommended to Preva from a girlfriend who has been injected by Michelle for years. I was able to get on Torris schedule for my pre wedding prep and couldn’t be happier with the results! We did an under eye cell treatment, Botox, and lip filler which turned out excellent!
I decided to visit Preva after reading glowing reviews and seeing their claims of being “the best.” As someone new to fillers and Botox, I was nervous and wanted to ensure I chose a reputable provider. During my consultation with Michelle, we discussed under-eye treatment, a “refresh” procedure, and Sculptra for the cheeks. I also considered lip filler. I was provided with an invoice that detailed the cost of the selected services, and my appointment was scheduled for about three weeks later. On the day of the appointment, I arrived for PRF treatment, which required about 30 minutes of prep time for the injections. At no point during this preparation—or at any other time—was I informed that additional filler would be needed. I did not consent to any product beyond what was discussed during my consultation and confirmed again at the start of the appointment. The injections were excruciatingly painful, and despite Michelle providing laughing gas to ease my discomfort, it barely helped. By the end, I was swollen, in severe pain, and eager to leave. Still slightly out of it from the laughing gas, I didn’t fully register the total when checking out. It wasn’t until I reviewed my credit card statement later that I realized I was charged $1,500 more than the original invoice from my consultation despite electing to not get the lip filler. When I reached out to Preva for clarification, I was told that it’s difficult to determine how much filler will be needed and that pricing can fluctuate. This explanation felt both unethical and dismissive—injecting additional product without my consent and then charging me for it is unacceptable. This experience not only caused a significant financial strain but left me feeling taken advantage of. I’ve since sought treatment from another provider in the area, and the difference was night and day. The Sculptra injections were virtually painless, and my new provider confirmed that Preva’s practices were excessive and predatory. In fact, I was told that using a full vial of filler for each eye is far more than necessary. I deeply regret trusting Preva and urge others to be cautious. Their marketing as “the best” is misleading, and their lack of transparency around pricing and consent is alarming. Please do your research and choose a provider who values honesty and ethical practices. I will never return to Preva and cannot recommend them to anyone.
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