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Dorothy J Buckner Dermatology
800 Pollard Rd B205, Los Gatos, CA 95032
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Dr. Buckner is a very knowledgeable, professional, polite, honest and a very caring doctor. She is an excellent communicator. She doesn't rush you off! Dr. Buckner spends sufficient time with me in order to do an excellent job. I understand if another patient may require more of of her time so I am definitely willing to be patient and wait my turn. I very much dislike the doctors who nickel and dime me and only spend 5 minutes with me; those doctors typically misdiagnose me without doing a good job and they are typically not very honest but they still get paid for seeing me briefly! Dr. Buckner is a professional and she has never misdiagnosed me and she has always done an excellent job doing biopsies and removing things from my skin without scars! She has prescribed an excellent scar cream for me that other doctors did not know about! If something is not covered by insurance, you will definitely get a lot of value and results for your money with Dr. Buckner. There are dermatologists who do not know how to perform services properly so they end up bruising my face because they have poor technique and they rush through the procedure without using the right techniques. Watch out for dermatologists who have special rates that sound too good to be true for cosmetic procedures! Try Dr. Buckner and you will quickly learn that she is honest and she takes pride in her work to make sure you look your best and have great health! It is also very hard to find a dermatologist who is honest and Dr. Buckner is honest; she listens and helps with the health issues you need help with. She has helped me resolve many issues, even outside of dermatology, that I needed help with and she also referred me to great doctors when it was regarding something outside of her specialty. It is very difficult to find a doctor who is knowledgeable, caring and who really cares about your health; that is why I appreciate and trust Dr. Buckner. Unfortunately, doctors who spend only 5 minutes with the patient without really listening to the patient, often do not solve my issue and misdiagnose me; these kind of doctors are a dime a dozen and not like Dr. Buckner. So, if you want a doctor who doesn't really care about you, isn't knowledgeable, doesn't really want to help you, doesn't care about using proper procedures to ensure little to No Bruising and just wants to make a quick buck by rushing you off, then do not see Dr. Buckner! Only see Dr. Buckner if you want an excellent doctor who will do a great job listening, examining you in order to diagnose you properly and resolve your issue properly. Kelly is actually very professional and polite; Kelly is her office manager who does the job of several people. Perhaps, people who think she is rude do not realize that Kelly is simply focused on working rather than make small talk. I think the reviewers who described Kelly as rude and mean have misjudged her and were too quick to make assumptions about Kelly. Just because Kelly is busy working and isn't smiling a lot does not mean she is rude or mean; she has never been rude or unprofessional to me or any other patient who was speaking to her in my presence and I've been a patient for many years. In fact, as professional as Dr. Buckner is, I know that Kelly would not be working there if she wasn't professional and polite. I'm fortunate to have found Dr. Buckner who is such an experienced, knowledgeable, honest and caring doctor, since many dermatologists overcharge for their poor services and barely spend any time with the patient.
I've been going to Dr Buckner for 25 years. She definitely knows what's she's doing. First time diagnoses, she prescribes the right medication the first time. Never had to go back because the problem didn't go away. I highly recommend her! She's That Good!! Barbara B
I would not recommend this office. I am on specialty medication and needed a derm to send the script, and it's a lot of work to get a new specialist referral when on HMO, which are the only reasons I kept coming here for so long. As soon as I could change insurance, I did and found a new derm. Dr Buckner was late to every appointment I had with her--even when I was her first appointment of the day. I'm not talking 5 or 10 minutes; she was nearly 2 hours late to my first appointment with her with no apologies. I'm not sure why either, since my visits with her were always very short. I also felt she was very condescending when I would express concerns or asked questions. I also was not a fan of her constantly suggesting some new medications when what I'm using is working wonderfully. Most importantly, she never indicated that a change would be good for me, especially when I never expressed a desire to change my treatment anyway. She also scheduled very regular follow-ups despite the lack of change in my treatment plans, and I saw her more in a single year than I saw my previous derm in 5+ years. The office was overall very cluttered and dusty, even the exam rooms. Most derms I've seen have had me strip for full-body exams at least once, but thankfully never Dr Buckner as I'm not sure where I would have felt comfortable putting my clothes. Contrary to most reviews, I actually didn't find any issue with the front desk. Kelly may be a bit brusque and not your typical cheery and enthusiastic receptionist, but she never once failed to follow through on anything she committed to do for me. She's also one of the few people I've met in the medical industry that have tried to help navigate complex insurance issues with me.
Dorothy is a skilled, efficient, caring and kind person. I have been a patient here for about an year here, I am happy with the service I have been receiving from here. My treatments were easy and comfortable. The laser hair removal treatment went really good, had lasting results along with botox injections for smooth glowing skin. Great listener and a person. Thank you! :)
This a terrible doctors office. The girl at the front desk is always very rude and seems unhappy. The doctor is old always running late does not know how to stitch anything she put stitches in my arm all lopsided and then removed them after 1 1/2 weeks and then my wound opened back up and had to come back again. She so slow and doesn’t do things correctly. It’s time for her to retire. The office is not that clean either it’s very old.
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