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Elyssium Advanced Skin Care
4111 Broadway, Oakland, CA 94611
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Ok...Tara - thank you so much for being an AMAZING and well informative esthetician. You made sure I had clearing from my doctors, I felt comfortable and understand with the knowledge you gave me about the routine you were about to do on my face, you ensured all my question were answered...I wouldn't have chosen anyone else BUT you to be the first person to give me a facial after dealing with breast cancer for the last two years. I'm not trusting anyone else with my skincare; you are a gem! Shukran, habibti
I got my face derma-bladed with the amazing Tara. Beside the obvious of baby smooth skin, i left with SO MUCH GLOW, i swear she made me looking like I had botox on my forehead! I have dry, sensitive skin and tend to break out when i wax --two days after, my skin is flawless without a single breakout!
To Allison, I just wanted to reach out and thank you so much for the phenomenal service you gave me for my first treatment. I received the Led treatment, although I was nervous at first it was actually a fun experience overall. You answered all of my questions and you gave me helpful information, which makes me excited about continuing my skin care journey. I definitely will be a returning customer!
I’ve been to many various places offering skin peels, laser treatments and the such but I felt compelled to share my experience at this place. My boyfriend I came in and spoke at length with the NP about my skincare regimen and products I use and treatments I would benefit from. She gave me false information a number of times-one being that you CAN mix salicylic acid with vitamin C (if you are into skincare and have done minimal research, this is a no-no). I didn’t correct her on any of the information she offered, I just proceeded to listen. My boyfriend wanted to buy 2products and I did not and she explained that we could purchase them and if we weren’t satisfied, we could return them without issue. This was normal to me since other companies like this allow returns as well. I’ve recently ordered from Paula’s choice and she has a similar return policy. Also, something that disturbed me was that the NP knew nothing of the treatments offered at this location. She directed me to one of the aestheticians who also seemed to know little of treatments she was directing me to do. Maybe it was lack of confidence but she literally had to go to the computer when I asked her what was in a chemical peel she said would work to get rid of my hyperpigmentation. Very strange to me because she said it was their popular treatment. I went home and read ingredients in the crystal clear face wash and saw that there were many chemicals in it and the AHA and BHA acids were literally the last ingredients listed. Also, the spray sun screen gave me bumps all over my face (I have sensitive skin, something I explained to the NP) I immediately called and asked to come by to make my return. The manager AS WELL AS THE NP I SPOKE WITH stated I would not be able to return any of the products. I feel lied to and scammed, honestly. If you are debating whether or not to go to this place for any form of skin issues, perhaps doing more research with other places first. Maybe this company has not been in business very long but the customer service is strongly lacking and they need personnel who understand skin very well. I’m a dark skinned young lady and I know a lot about my own skin so you can’t just give information and think I will not do my own due diligence in educating myself. Maybe someone who isn’t familiar with skin or products but not me.
Not worth the money. At all. They miss spots and go really slow so that the hour goes by so fast before they get much work done. In my previous laser place prior to moving I was able to get a FULL laser session within an hour even less than an hr actually! bc I'm very petite. At Elysium they didn't even do half in one hour. No exaggeration. Also, if u want to look like a tiger with stripes of hair that was missed go right ahead. I believe my laser tech was named anna or something like that. Staff is very nice tho but I don't play when it comes to wasting my coin.
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Dr Chin and his team were very kind, professional, and knowledgeable. I appreciated the time and ca…
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