Boulder Valley Center for Dermatology

Although the office experience was a positive one, the attempts at trying to get my results was awful. I was told no less than 5 times in the office that if I didn't hear back within 2 weeks to call to get my biopsy results. I find that odd, but took it in stride. I called on Wednesday and left a message saying it had been about a week and a half and in an effort to get in touch before the Christmas Holiday, I left a message. No response. I called again today, Friday, at around 830am. By 3pm I still hadn't heard back and I also put a message through the portal. So, since I was already out and about, I went by the office. The person at the front desk said they had no record of my calls nor my portal submission. Seriously?!? Well I got a call back about 4pm to let me know my results, but why did it take so much effort?!? This is a ridiculous process I was put through and they need to do much better!

I have been looking for a good dermatologist for a few years now. One of my previous derms made me feel like I was asking for too much time. She would go in and out of the room to take care of other patients while I sat and waited. Zoey Crane is wonderful. She took time to hear my concerns and questions. She never once left the room. I never felt like she was trying to make money by suggesting procedures that I didn't need. She answered every question. She froze a bump on my shoulder that another derm had told me would need special attention to remove. Come to find out it wasn't dangerous at all or in need of a special and possibly expensive procedure. I think they just wanted to make money. I've also been to derms that limited how many concerns you could ask about. Zoey asked me several times if I had any more questions. I never felt rushed. The woman at the check-in desk (sorry I don't remember your name) was very nice and helped me get proper paperwork taken care of. Overall I am very pleased to have found Boulder Valley Center for Dermatology. The drive was long but well worth it. I will be recommending it to anyone needing a dermatologist.

Dr Alana is amazing and her nurse are so friendly and makes the procedure so much easier and just a wonderful experience highly recommended..

I have been a patient at Boulder Valley Center for dermatology for a years now. I have been treated by Dr. Mary Katherine and Ryan Bird, PA both excellent and caring. Taking time to answer all my questions and provide the best solutions. I have complete confidence in my doctors. I definitely recommend Boulder Valley Center for dermatology for anyone in need of a dermatologist.

Great first visit experience! Friendly, good communication, and prompt service. I would highly recommend this practice.