Spa At Litchfield Hills

This is my go to spa for when I want a relaxing yet effective massage. Amanda is amazing at what she does and always offers me both a blissful experience while melting away the tension with a deep/firm pressure. You would never know that they’re currently renovating as the temporary space they built out next door is beautiful enough to be the finished spa. The nail salon got a major facelift and looks lovely as well. I always enjoy looking through their retail and they now sell to go juices which is great for after a session.

I wish I could write a good review of "The Spa". I never want to bad mouth a local establishment, but after two horrible "hair" experiences there - I must share. I am new to the Litchfield area and after going to the same hair stylist for over 20 years in Westchester, it was time to find a new home for my hair. I have curly hair and it needs to be cut by a professional who understands curly hair. Also, I am going gray and want to gently ease into a color that softens my skin tones, moving away from my natural dark brown color. After trying three different establishments in Litchfield County over the past year with little satisfaction, I finally decided to splurge and go to The Spa - figured high end prices came with high end professionalism. Sadly, this was not the case. I went there to color-correct a mishap from a salon in Waterbury. I asked for highlights, half head. Previously, half head meant you used half the foils you would for a full head. Not the case, got the front and sides highlighted and not the back. Came home and my husband said - go back - they forgot to do your back! I didn't realize that as the stylist didn't show me the back of my head with a mirror. Second episode just happened yesterday, I went for a single process to cover my graying roots. I asked to blend the color with the rest of my head. I got a very light color, blondish - stylist said once my hair dried, the new color wouldn't look so light. Not the case, this morning my roots looked very light, almost grayish. Both my husband and friend said they missed some gray spots. I called several times with no response, and finally walked in this morning to talk to someone about getting the color corrected today so I looked good for the holidays. The young GM finally saw me and said we should part ways - this doesn't seem to be a good fit. "The Spa" - remember its all about your customers. If you lose your customer base, you lose your business. Might want to rethink your snooty, arrogant culture - not the way to attack and grow a business. Very disappointed in "The Spa."

My esthetician was very friendly and getting a bikini wax can be an awkward experience. It wasn’t like that at all. She was fast and efficient all while being friendly and making me feel comfortable. She did a great job. Would definitely recommend

Amada is a wonderful massage therapist! A once a month ritual has been established at The Spa LH. Such lovely staff members at reception, made me feel so welcomed and cared for.

Emily's facials are great, as well as other services. The spa is a delightful treat, even under construction. I can get products I need there. Ladies at the desk are always friendly and helpful. And my drive there is quite relaxing. Thank you all around.