Mid Florida Dermatology & Plastic Surgery

Absolutely horrible and rude customer service!! I’ve never been a client however I was advised by FHCP mid Florida dermatology was in network. I called and tried to schedule and appointment for my 3 year old whom I confirmed with FHCP this dermatologist office does not have age specifics. Delilah answered the phone and did not like my son being 3 years old and not once did I yell or scream or belittle this scheduler. Her unprofessional demeanor is unacceptable for a child’s health condition as she simple hung up on my once I advised I contacted FHCP prior to calling her office to confirm specifics about scheduling/referrals/ect. Absolutely disgusting you work in a medical professional setting and you hang up on someone and when calling back you keep placing on hold.

This is a terrible terrible place Ashley, Shelby & jasmine have no idea how to communicate , they are very very unsure of which Dr is seen by who & who will see what age & VERY VERY VERY UNORGANIZED TO CALL THE SAME DAY OF AN APPT AFTER RESCHEDULE COURT CASES IS VERY FRUSTRATING OH AND I WILL BE CONTACTING CORPORATE !!!

Elena Tadioto Is the best!! She took her time to hear me and very calm aswer my question, very professional and everyone there make me feel welcome !

If I could give this place zero stars, I would. David Plank was so unprofessional and rude towards me. He was in the room all of five minutes and he said he was sending me to get an ultrasound, which was very misleading because when I scheduled this appointment, I was told I was having surgery on my leg. I did not have surgery, instead I was met with attitude and unprofessionalism. I have NEVER cried after a doctors appointment, I had a panic attack after this appointment. I did get the ultrasound and now the office refuses to see me. If you love yourself or family members, take them elsewhere. You will be made to feel like you're crazy. Dr Plank literally said, "I'm not doing surgery on you until we figure out what is wrong with you." Who says that to a patient? I am in the medical field as well, never have I ever felt so mistreated by a DOCTOR.

I already did my checkup last month, full body. I went in for surgery today 7/13 in Deland. They messed everything up..everything! They said I missed an appointment. I did not. And then this Dr Sherman did another full body check up in front of 3 nurses or whoever they were. Even after I told him I already had this done. I'm not mean or disrespectful but this Dr Sherman D.O. was at least 90 years old and was more interested in teaching / bragging to the 3 women, of his past experiences, with me in just my boxers than any of my concerns. Very bad experience. Now I'm afraid of my supposedly surgery in Ormond Beach next...month?