Ulta Beauty

Nat A at Ulta Beauty was so helpful for me!! I had taken a few years break from wearing makeup, and I was overwhelmed walking into the store. Nat A helped me to find everything I needed for a glamorous event. And she explained briefly how to do an elegant face. I bought more than I intended- but am happy with my purchases. Now every time I wear my makeup, I am thankful for her help. And my family say thay I have never looked better.

“I just had an incredible experience at Ulta today with Ana! She did an amazing job on my root touch-up—it’s a perfect 10! I was truly amazed by the results and her attention to detail. I’ll definitely be coming back for future appointments. Thank you so much, Ana!”

All I have to say is customer service @ it’s Finest, as a Gentleman , I do have a phone number with & venture to Ulta occasionally but today I stoped by with a nice List of misc that would take me 3 hours to find with just me & my other buddy alone. Rachel & Mellisa came to my aid & when I say I had the best shopping experience anyone could ask for mean it! There really are amazing human beings out there who take a lot of pride in the little things they do that make the biggest difference in the life’s of the individuals around them. Above & beyond they both went to make sure I got everything I needed & then some. Excellent sales Women. Asked to speak to the StoreManager to Congratulate her on her truly Exceptional Floor Staff; (hospitality/retail is difficult finding great people who genuinely care about a great welcoming customer experience especially in Miami) she was equally as nice & had expressed how just the day Prior it had been Madness for them there. Even after one of their busiest days I’m guessing of the Season, these girls come into the work the next day giving 150%. THATS HOW YOU MAKE THINGS HAPPEN! I hope someone in higher management sees this review & does something special for the girls at this store because they really made my shopping experience one of A Kind. They are a HUGE component 2 why corporations like Ulta are as successful as they are. Thank you all again for being Kind. Happy Holidays.

I booked a hair appointment at 2:30, walked in 15 minutes before and was told there would be a short delay, ended up waiting 3 hours, my hair was cut completely dry with no hair wash or styling (that’s included in the basic hair cut service) and was overcharged $30 for having “textured hair” The staff is incredibly rude and had to involve the manager because I was not getting overcharged for only receiving 1/3 of the service offered. Never doing this again especially at the Homestead Ulta location.

Cande was more than patience, she helped me achieve the look I originally came for , not only did she help she showed & taught I give her a 20.00