Southside Dermatology

My experience was absolutely incredible. I got a Fraxel Laser on the cosmetology side done by Dr. Pentel and her team and they were very friendly ,knowledgeable, and provided grade A customer service. I’m very impressed with my results and definitely recommend

My Dr. was Miss/Misses Carmen I had a rash on my fash and bumps in sensitive places. She prescribed medicine that cleared the bumps up. And recommended me the Vanicream cleanser that I like alot it removes all my makeup and everything in one wash without a cloth or brush. I only wish I would have asked her which SPF 50 and night cream to use.

This place awesome. The staff is super friendly and makes you feel welcome. Emily was great great, they definitely make you comfortable. Dr. Pathak also was great, super informative which isn’t really my speed but if you wanna know all the information, she’s definitely the person you want to speak with. I would highly recommend this location to anybody for your skin care needs.

Absolutely no help with first time patients. Receptionist was unfriendly and showed no interest in helping

I will also be writing this on Yelp and BBB to warn others: Don’t go here. I went to get my scalp looked at… She glanced at one spot of my scalp then sat down and spit out information I can get from google. If a person goes to get their scalp / hair loss looked at, then doesn’t it make sense to do an entire scalp check???? She didn’t do that. I repeat, my scalp was not checked. A thorough exam should have been done of my whole scalp and all my hair moved to look for more areas of missing hair and / or inflammation. Don’t waste your money. Please, please, please I implore you go somewhere else. Update today from this review: I tried to get a refund because my scalp was not examined, which is what I paid for, a scalp exam. Upon talking to the man I was told to talk to I started to cry very badly, which I didn’t want to, because this entire process has upset me, something about discussing it made me cry so bad. Then all the man on the phone said is, “crying is not professional”. Well I’m not a professional in this scenario, I’m the patient. I can’t believe this situation. All I wanted was my entire scalp looked at and to be told how many more bald spots I had or if my scalp was inflamed on areas I cannot see and this has been such a horrible experience. Please if I can save one person from paying for a scalp examine and them not getting it, this is worth it. I would have been more than happy to edit my review to say “my experience was not good, but they worked with me on fixing” or even deleted this review entirely had they worked with me and listened to my experience and showed basic empathy. He had every chance to listen to me and show empathy. But he didn’t. I have never had such a horrible experience with a “professional” office. When I asked the woman who was supposed to check my scalp to look at the ingredients of my shampoos I brought, she refused. I basically had to beg her to look for my second bald spot and she still wouldn’t. She just said “I don’t see it” without ever moving any of my hair around to even look for a precancerous mole.