The South Bend Clinic - Dermatology

My Notre Dame senior had to find an out of state dermatologist and just saw Dr. Garcia for the first time today. she had nothing but praise for the entire visit. Dr. Garcia was very engaging and took time to get to know my son and explain everything to him. My son says the entire staff was amazing! Thank you!!!

I have been a patient at the South Bend Clinic Dermatology for about 2 years now. Dr. Garcia is an amazing doctor and has cleared my acne up tremendously, but I haven’t seen him for over 4 months due to the front desk staff needing to reschedule twice, then canceling and not notifying me until the time of my appointment at the front desk, and most recently, the front desk didn’t properly check me in so I sat in the waiting room for over 30 minutes only to be told I can’t be seen because he was “too booked out” when I saw his nurse take back his second appointment of the day when I was supposed to be his first. This can’t keep happening. Now I’m going longer without treatment. My doctor is absolutely amazing and works miracles, but I’m going to have to find a new dermatologist because of the front desk staff. I’m not one to leave bad reviews or even reviews at all, but this needed to be brought to light because it never used to be like this.

I highly recommend the Dermatology Clnic. I get the best care from receptionists to the surgeon, but especially Devon, Dawn, Bonnie, Hope, nurses Amanda, Stacie, Stephanie, NP Caroline and Dr. Harris. I have skin cancer and go in for procedures or surgery every two/three weeks and everyone is friendly, caring, accommodating and dependable.

Four years ago I had a consultation there about my acne scars. I had cystic acne as a teen and was very self conscious about them. I was told by the doctor that c02 laser treatment would dramatically help my scars. I was so excited and grateful for the news, I rushed to get on the schedule. I paid around 2500.00 and scheduled a week off of work because of the down time. The week of, they called and said they needed to reschedule. I understood , stuff happens so I rescheduled with my boss which wasn’t easy since I worked at a casino. The week I rescheduled for, they called me again and said they are so sorry , but needed to reschedule again. I was livid. I lost my vacation time and had to go to work looking ridiculous. They had someone from Chicago come in and do my laser. He did it so fast and I was in tons of pain, which I was fine with because I was just happy to hear someone could help my scars. Fast forward a year later, my face was still red as a tomato and I had new scars on the one side of my face where I had none before the surgery. I still have the track marks on my chin from the laser and my acne scars look worse. I also have white and dark pigmentation. It was just an overall awful experience and I pray no one gets laser there because they took a hefty amount from me and also left me with more scars.

If I where you I'd go elsewhere,I am. Dr. Holly Harris has changed so much in her practice it's not worth going to see her. It seems she just wants to see as many patients as she can. She used to do the suturing after mole removal. Not anymore. She does quality work is one of the best, however her assistants now do it. They are not as good and I have the scars to prove it. It takes a long time to get ahold of the front office to make an appointment. When you do get one pray she does not become out of the office and cancel so you have to wait even longer. She uses NP's instead of MD/DO to assist her practice. If you need something done more serious you then have to make another appointment to see her. The icing on the cake for me leaving is due to me having an appointment made.They canceled it telling me to reschedule, then tell me that they changed the policy, I have to pay well over 1000 dollars up front, then I get the itemization of bill to go after and wait to get money back from the insurance. That's why you have coders and billers. Long story short In my opinion all Dr. Holly Harris wants to do is maximize her profits and it is leading to worse and poor care.