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Shondra L. Smith, MD
3635 Nelson Rd, Lake Charles, LA 70605
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10/10 would not recommend this dermatologist. I went there in 2022 to see about why I was having severe skin inflammation and sores on my body. They completely dismissed it as anxiety and told me it would go away if I didn’t touch it. Fast forward to now, I’m having severe leaky gut which progressed from its early stages. Gut health is directly related to your skin. Never did they ask me about diet, habits, etc. just recommended anxiety medication (what a joke) I know gut health isn’t taught in our poor education system but these so called professionals should know since they are, ya know, a skin doctor. Now I’m having spend lots of more money for fillers and scar treatments. Thanks for nothing!
I’ve been going to this dermatologist for many years suffering from psoriasis. Been through many topical Steroid creams and none of them worked. Psoriasis got so bad it would tear the skin and start bleeding. They ended up putting me on a once a month injection that worked well. After about 10 months of 100% clear skin I get a call from my pharmacy saying my prescription will be mailed out as usual. The following day I got a call from the dermatologist office saying they were supposed to see me every 6 months and they had forgot. They said they need to schedule an appointment. I told them I couldn’t right now due to a coworker out sick till the beginning of the next month. We are having to cover his work and are working overtime. I told them I would schedule as soon as I could. The next day the pharmacy called and said the dermatologist called and canceled my prescription. This is a prescription I have to take once a month, if I stop taking it will not work as well as it was working. So the dermatologist put getting a couple buck in her pocket ahead of her patients health and well being. All because they forgot to schedule a 6 month follow up.
I’ve been going to this office for close to 10 years now and believe I have seen everyone at this point for skin checks, acne treatment, aesthetics, and other skin concerns. This office is incredibly welcoming and efficient. There have only been a few times where I’ve had a wait longer than I’d like, but that will happen at any office you visit on multiple occasions. Most times I’ve been in and out in around 15 minutes, even for a chemical peel. The one downside is that the couple times I needed to book an appointment ASAP (non emergency) it still took about 2 weeks to be able to see them, but I don’t think that’s anything they can help. I had a few biopsies done that required stitches and didn’t need an appointment to get the stitches removed. You can just show up at your convenience. I really recommend seeing anyone at this office!
Savannah Burnett was amazing! She has done a few procedures on my myself and family. We completely trust her and haven’t gone wrong since! Savannah is a great asset to this dermatology office! We always recommend her to our family and friends.
I've gone for hair removal and been extremely happy with results! I would get really bad razor burn and bumps after shaving so I booked an appointment to have hair on my face removed. After a few treatments all my problems were solved. I highly recommend them to anyone, staff was very polite and made me feel more like a friend than just a patient.
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I had a great experience at Dr. Fontenot’s clinic. She was very personable, explained everything tho…
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