spellbound salon & apothecary

I have been a client here since it first originated back in 2013. This is the best hair salon on Long Island, no questions asked! Marcy, the owner, is a doll and she always does an amazing job with her work and her clients. The other workers are wonderful and super friendly as well. They have been through so much the past few years but they always come back strong. Their resilience is amazing, honestly. Bouncing back from several setbacks and being resilient, this is why Spellbound is the most amazing salon on Long Island. And there are several others who would agree with my statement.

I purchased a keratin treatment coupon from Groupon for this spa based on its high ratings there. Unfortunately, I made the mistake of not checking Google reviews and trusted Groupon blindly. I have had keratin treatments multiple times, so I know how they should be done. My Groupon coupon was for $101, but the spa asked me to pay an additional $75, which I did. Surprisingly, they completed the treatment in just 30 minutes when a proper keratin treatment usually takes at least 2–3 hours. Still, I trusted their process. The real disappointment came after the first wash, 48 hours later my keratin completely washed out, and my hair returned to its original state. When I went back to the spa to address the issue, they refused to even check my hair and told me to contact Groupon instead. When I insisted that they were responsible for the poor treatment and requested a refund, they started bullying me, behaved in a racist manner, and told me to leave their property. This place is not only scamming people with fake treatments but also racist. Beware! I am not gonna trust any Groupon reviews blindly from now on.

I love this salon. I drive all the way from Queens to see Angelica. She does the most amazing blow outs, cuts, colors and keratins. I literally won't let anyone else touch my hair. She's worth the drive. Highly Recommend.

I have been going to Spellbound Salon since they opened and have always had a great experience until yesterday and it had nothing to do with the salon or anyone who works there. Two people came into the salon, a woman & a man the woman walked in and was immediately yelling at the gentleman at the desk who then got the manager to go speak to them as soon as the manager walked over to her the woman was just yelling at her, the manager calmly told her to lower her voice but then the man started to get involved and was yelling as well. Apparently, the woman was not happy with a service that was previously done but the way these two people acted was OUTRAGEOUS who walks into a business screaming at people demanding things. They were asked to leave several times by the manager, and the owner for their disgusting behavior. The man was making threats to shut the business down claiming the salon employees were scammers. Unfortunately, the police had to be called because these two were fiercely disruptive, with her yelling, him videoing on his phone yelling and videoing minor children I might add. I tried earlier today to write a review and to my surprise the name of the salon was changed and all the information was different. Just came on here now and it seems I’m able to leave a review now and low & behold I see a few review’s posted clearly by these two individuals bashing the salon. One by the woman just today coincidence?? I think not, I think we all just figured out who the real scammers are here. Perhaps maybe you don’t realize hacking into a computer business account is a felony in New York! And THE NERVE!!! to say they were bullied and the employees were racist to them!! There was not one racist word said throughout that entire situation. You people should be ashamed of yourselves for trying to hurt a business with such lies! I hope the owner sues you for Slander. Anyway, Once all the ridiculous nonsense was taken care of by the police making them leave I was able to finish having my hair done by Daisy who always does a fabulous job.

I love this place. The people are down to earth and understand what you want. Lori did my hair, I never had it this short. I love it. The rates are reasonable and I don’t have to wait long.