Kinderhook Medical Care

I called to make an appointment and omg the girl on the phone was so rude I'm glad I couldn't make the appointment. She very extremely rudely informed me "um dr. Kurtovic is RETIRED, this isn't even his office, so..." so I tell her he was on my cdphp find a doc. And I pushed the number for kinderhook but it gave me to you. Forgetting apparently she JUST told me I called the wrong office, she tells me "well, just because of what isaid doesn't mean I can't schedule you for either place" and then proceeded to explain to me how the phone number I called work like I was stupid. I was so mad I hung up on her and I absolutely will NEVER USE a doctor from kinderhook or valatie, nor will I ever reccomend it.

IMPORTANT! The previous reviews are no coincidence! Made an appointment on April 1st to be seen on June 1st. Sure no big deal, it is understandable with the pandemic. Thats untill i was told my appointment that I made wasnt there anymore (thus it was never created). If you are looking for a new doctor, primary care, good experience as a receptionist or anything even refering to their ergent care next door. STAY AWAY! GO TO HUDSON OR ALBANY!

I have to get frequent blood tests for kidney failure, and this place lets your just walk in and give them your doctor's request form like a prescription at a pharmacy. No appointment needed, no headache, just gotta wait a bit. 20min tops.

Contacting them by phone is extremely difficult. I understand if they're busy, but at least answer and place us on hold. Instead, the phone rings so many times before simply disconnecting.

I go to this lab for blood work. The Phlebotomist (Leanne), is superb. Friendly, quick and painless. I try not to go anywhere else.