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Stokes Russell B, MD
5 First Village Dr. A, Pinehurst, NC 28374
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Dr Stokes was very informative about the procedure, options, considerations, and expectations. I felt fully informed. Post procedure instructions were given prior to surgery so I could get familiar with after care and get questions answered. I didn’t feel pressured at all to make a decision the same day as consult and the entire staff was very calming. Highly Recommend. I had my procedure and was very pleased with the results. They were there every step of the process and recovery. I felt very well cared for. Lots of checking in and follow up. I would recommend to anyone and everyone who wants individualized care.
Not sure if he is more enthusiastic with bigger, more extensive procedures but if you plan on having something small done..he could care less. I live 45+ mins away, to have one thing happen at each appt prior to surgery, instead of doing multiple things in one appt..why? Simple, more money. I wasn't told much about my procedure, wasn't told what to expect after surgery either. Also, didn't know what time to arrive for my surgery until the day before it happened. Every surgery I have had, I've known a week in advance. How do you figure out transportation when you don't know what time to arrive, and given less than 24hr notice on arrival time? Procedure went well, staff at the clinic and surgery center were nice, which is what the 2 stars is for. However, after surgery I did not see stokes. I had to ask the nurse if everything went okay. The post op nurses did not receive any info from stokes on what my post op care was, they didn't know I had glue instead of stitches. They had to call him to ask what my care plan was. One week follow up, I wasn't told the lab results of the tissue, nor did I get the photo I asked for..twice. I did not see stokes either. Only time I saw stokes was prior to surgery. It's not the patients job to ask a million questions to receive answers, that just goes to show the doctor has poor communication. I understand the removal of a lipoma/cyst is microscopic compared to the breast reduction and butt lifts he does, but you should still show some compassion, and interest in ALL clients, pre AND post op. Greedy and careless.
I had my surgery with Dr. Stokes on 8/8, and I have been so pleased with the results and the process. I felt that Dr. Stokes really heard my concerns and made sure I was fully comfortable with the options I had before committing to a major surgery. After four pregnancies and nursing four babies, I finally feel beautiful again.
Had breast surgery on 1/2019 and was suppose to have breast lift with lateral excision to remove excess skin from previous large implants but when i woke up only half the procedure was done . He told my husband and myself he could not complete relating to the way I was positioned on the table and that it could be done at a later time . When I went back to discuss he was very dismissive and condescending. He stated we need to have a come to Jesus meeting and that no matter what he did I would not be happy . I told him i just wanted the procedure done that was discussed at my pre op appointment and since he would not do it I asked for my money back for services not rendered . He refused . I have been through every channel to get my money back even a letter to his office manager and a complaint to the clinic he works for with no response only a letter from his malpractice insurance company . Please think twice about having surgery with this doctor for this procedure. You have to recourse to get money back even when he didn’t perform procedure that was discussed and promised . Very bad customer service and bed side manner and very unprofessional.
Dr Stokes and his nurses Brandy. Is seriously amazing! I went to a few consultations... but my heart felt most comfortable with Dr. Stokes. I am 5Days post surgery! Mini TT. I have literally experienced ZERO pain. My results so far look amazing! He listened, to what I wanted. And delivered! I can’t wait to see my final results! Thank you Sanna
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