Lotus Laser & Spa

Lotus Spa is amazing! The staff and services are exemplary and very professional. If you have been putting off laser hair removal for any reason, don’t. It’s nearly painless and they always ensure it is not painful. Thank you all!

I've been pretty unimpressed with this office. For one, the costs are not always clear. I ended up being charged full price for a service that I had thought would be at a discount, and the whole transaction was awkward. Then, after going through a full package of laser hair removal treatments in several areas, I've seen no changes. The treatments would slow hair growth initially? But then it all came back. Perhaps others have had more luck -- our bodies are all different -- but I've heard the same re-growth experiences from a couple other friends who go here as well. To some extent, I almost didn't mind, because their machine that inspired me to purchase packages in the first place was so fast and comfortable. However, now they have a new machine that takes significantly longer. My appointment went from 10min to 40min, for reference. They never told me the machine changed, and now it's far less comfortable with way more unpleasant sensation to sit through. I recommend going elsewhere.

Unfortunately my hair has grown back and is very thick. I have had over 12 sessions of Brazilian and there is not much change. Initially it did slow hair growth, but long term it didn’t work. I do know they switched lasers multiple times. The staff was really nice and cared about getting the areas of hair and thicker areas but unfortunately it just didn’t work. 3 stars because the staff is kind.

This place is a SCAM!! I bought the six treatment pack on Groupon for laser hair removal. Initially it seemed to slow the hair growth, but long term has done nothing AT ALL! I expressed my concerns to multiple people there throughout the process saying I’m not seeing much of a change, and was told that it’s not a realistic expectation for all the hair to go away, and that they would “turn up” the laser. Save your money and don’t go here. Staff was honestly rude and very uninviting.

I visited Lotus Laser & Spa six times and was pleased with the customer service I received. The two ladies who assisted me were kind and patient, taking the time to explain the services and set expectations for my treatment. The facility was clean and well-maintained, which added to my positive experience. I received laser hair removal on my neck, and I no longer deal with bleeding or razor bumps after shaving.