Ulta Beauty

Ashley was amazing! She asked if I need help and I told her i didn’t know anything about makeup but I wanted to learn how to do it. She helped me pick out amazing products and helped keep it on the lower side of pricing. She helped me color match and showed me how to apply it. She needs a promotion!

I went here for the first time yesterday and this really sweet girl talked to me to help me figure out what I needed. She led me to the Ordinary acid. She was so nice and happy to help, smiling the whole time no attitude whatsoever, even though it was near close. I immediately saw change after only one use and it couldn’t have happened without the help from Maddie! Please commend her for me!

If you’re like me, loving your 40s but not a fan of your makeup settling in your fine lines, I would recommend you head to this Ulta location to see Madelyn. In less than 15 minutes, she matched me with a fantastic IT cosmetic under-eye concealer, Benefit's perfect neutral lip tint color, and a beautiful translucent facial powder by Laura Mercier. She also taught me additional makeup application tricks. I don't think you’ll be disappointed. (Although Pell City, AL is 700+ miles from my home, this Ulta location is a hidden gem that's worth the trip.) I want to express my gratitude to Madelyn for her exceptional customer service and expertise in providing personalized makeup solutions. Thank you, Madelyn! Your customer service was not just professional, but also a joy to experience. I left the store feeling confident and satisfied, all thanks to your expertise. Hello, Ulta Managers. There thousands of women like me are searching for this level of personalized customer service and professional expertise. I believe my great experience is a reflection of your leadership and training. And thanks for keeping Madelyn on the retail floor and not confined to the checkout counter. 😁

If you like rude people, visit pell city location. Big girl with the afro looked absolutely miserable and didn't smile once or ask if I needed help. If you don't like your job, find something else jeez

I went for facial products, and Dasia was very friendly and helpful and gave good customer service. I told her what I needed, and she recommended all products that were suitable for my skin type, and I bought the products that she recommended. She's always helpful when I go to this store.