Olympic Dermatology & Laser Clinic

I have been to this clinic before...several years ago and everything went just fine. My latest visit and ALL other forms of communication have been worse than ANYTHING I have EVER encountered in my long lifetime. It took a month after calling to get an appointment. The appointment itself was wonderful. The Physician Assistant was actually the best "doctor" I think I have had a visit with however.... Someone called me on the 2 week appointed time for my pathology report. The message said to call Amy so...I did. This was on Friday, March 14, 2025. Her message said it could be 24 hours before she could return the call. No problem, it was a weekend. I did NOT receive a call on Monday. Most of Tuesday passed without a call so I called again. The report I got was not what I had hoped for but... Her explanation of treatment options was like pick one of the two. I don't have a clue which would be better or which had a better outcome or cost or if my insurance would cover either of the options. USUALLY...a doctor would explain things but...not in this case. I don't have a clue as to what to even ask Medicare and my insurance company what would be covered. Then I said we'd go for another surgical option instead of the BrachyTherapy which I'm sure Medicare wouldn't cover, especially now in the uncertainty of Medicare. The soonest appointment I could get is THREE MONTHS away. I now have the dreaded C word...CANCER but I have to wait three months??? Will I still even be alive in 3 months, will this be worse??? I have no idea since the young lady is NOT a physician. This is MY ONE AND ONLY LIFE...shouldn't it be valued more than "pick one"? If your patients are your business, I think better treatment of that patient should be your top priority. I feel like I'm at the bottom of the list of things to deal with.

Saturday appointment option was great. Front desk check in was friendly and easy. Visit with provider was ok. She confirmed that my moles were nothing to be concerned about. Eased my mind. Short and sweet. I think she only spent about 5 min with me. Being a new patient I thought there would be more to it. But other than that it was fine.

The intake process and check out were very smooth. Susan was an exceptional provider. Her explanation of my condition was clear and without jargon. I was confident about her treatment recommendations. Absolutely recommend.

Very reasonable and professional They won't oversell you. They work within your budget. Great for medical and also cosmetic. Staff is outstanding.

Cordial staff greeted me at check in. I got in to a room before my appt. time. My provider knew exactly what I came in for. I had a treatment and made a six month check up and left for home. It was quick and easy. Thank you.