Jefferson Laser Surgery and Cosmetic Dermatology Center

I have absolutely no idea what the other reviews here are talking about. The only point of frustration I had was with the appointment system. It's challenging getting through their phone lines, which can be off-putting. I made an appointment two months in advance and when I called the day before to confirm, they had no record but immediately offered to fit me in at the original appointment time. The office was very easy to find and check-in was almost too easy. My appointment was complete and I was on my way within roughly an hour, which I counted as a win. Their staff, from reception to the doctors, were nothing but friendly, knowledgeable and accommodating. Overall, I was very impressed and will absolutely be returning.

Reading through some of the negative reviews inspired me to write a 5 star review. I have had such positive experiences with the staff and doctors at Jefferson Dermatology. Appointments are easy to schedule through the patient portal, and I was able to get an appointment within days while some other dermatologists seems to have waiting times of six months or more. I had zero wait time for my appointment. The offices were clean and extremely safe. I would highly recommend!

I don't know why there were so many negative reviews here. I'm not trying to start a fight, but yes, if you don't have your referral, don't have your copay, don't know to look up which building you're suppose to go to.. then yeah, you're going to have a bad time. Typical doctor's office experience. I had to wait on hold for a little to make my appointment, but that's the norm. I showed up a little early for my appointment and had no problem finding where I was going. After a quick sign in, it was maybe 15 minutes before I went back. I had some things looked at, had some medication prescribed, and I was on my way. I was billed for more than expected but that's for me to sort out with my insurance (and honestly, it was $50, so it's not the end of the world). I'd recommend this doctor's office, and I'll be returning if I have any needs in the future.

Typically I have had good experiences here. I did have a negative event where it took over 2 hrs to hear from the on-call doc and by then my pharmacy was closed. I had a very painful and difficult post surgical night. They should have prescribed something more than Tylenol which did not help one bit. Otherwise, I like the staff and the practice overall. My husband was on-call for one of his jobs and and he was required to respond within 20 minutes and this was before cell phones!! No excuse for that!

I just finished my appointment and had an excellent experience from the minute I called to make the appointment to seeing the doctor. Everyone was courteous and thorough. I am very grateful that they started Saturday hours. UPenn told me it would be 4 months until they could see me. If you are 15 minutes late they do have a sign to warn you that you might have to reschedule. But, appreciate this though because I am sure they are trying to respect their other patients time. They also offer a discount for 3 hour flat rate parking. It is $15 if you get your parking ticket validated. The lot is on Market street between 8th and 9th, near their 9th street entrance.